In the world of recreational dealerships and service centers, one truth stands out: the customer should always be at the heart of your business. While they may not always be right in their expectations, their experience is what drives loyalty, repeat business, and referrals. Take Mountaineer RV, for example. Their founders were so dissatisfied with […]
Read More… from Putting Customers First: How Thinking Like your Buyer Builds Loyalty
Your parts department isn’t just a back-end operation—it’s a key driver of customer satisfaction and dealership profitability. When it runs smoothly, it keeps customers coming back. When it doesn’t, it can slow down service, frustrate staff, and hurt your bottom line. Here are five actionable strategies to help your parts department operate more efficiently and […]
Read More… from Rev Up Your RV Dealership: 5 Smart Ways to Boost Your Parts Department
When you’re running a dealership, time is money and wasting either isn’t an option. That’s where Lightspeed’s integrations come in. Whether you’re streamlining service, sales, parts, or accounting, our built-in tools help your team move faster, reduce errors, and focus on what matters most: growing your business. It’s time to adapt to some new processes […]
Read More… from 10 Ways Lightspeed Integrations Make Your Team Quicker and More Efficient
We’ve all done it. You’re standing at the elevator, in a rush, coffee or energy drink in one hand, existential dread in the other and what do you do? You hit the button. Then you hit it again. And again. As if maybe the elevator will sense your urgency and materialize faster. Spoiler: it won’t. […]
Read More… from Stop Pushing the Elevator Button: There’s a Better Way to Move Up
Wow—what a week! NATDA was packed with great conversations, awesome people, and serious passion for the trailer industry. We just want to say a big THANK YOU to everyone who stopped by our booth. Whether you came to chat, ask questions, or just say hi, we loved connecting with you. There’s something really special about […]
The Lightspeed Client Portal is a centralized support hub designed to give dealers faster, smarter access to the support and resources they rely on every day. Whether you’re troubleshooting a system issue, looking for training materials, or submitting product feedback, the portal is built to keep your dealership moving forward. This isn’t just a support […]
Read More… from Lightspeed’s Client Portal: Real Support, Real Tools, Real Connection
Reason #4 Streamlined Sales Processes. Sell Smarter, Close Faster In today’s dealership environment, buyers expect speed, clarity, and convenience—and your sales team needs tools that help them deliver all three. That’s where Lightspeed shines. With intuitive workflows, customer-friendly tools, and mobile flexibility, Lightspeed helps your team move faster, work smarter, and close deals from anywhere—on […]
Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series
Reason #3: One System. Total Control. Save Time, Reduce Errors, and Let the System Do the Work Why One System Matters When you rely on a patchwork of third-party software, you deal with: With Lightspeed, all your departments connect in real time. Inventory updates automatically when parts are sold or received. Salespeople can see the […]
Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series
A Smart Approach to Year-End Inventory Pushes. In the world of recreational vehicles and vessels, the seasonal shift often brings more than just new models—it also brings opportunities. As manufacturers gear up to deliver next year’s inventory, they frequently roll out incentives to help dealers move out the previous year’s stock. These incentives usually come […]
Read More… from Managing Manufacturer-to-Dealer Rebates in Lightspeed
Article by Derrick Marshall, Lightspeed Sales Executive — Featured on MRAA.com Read the full article on MRAA → A new boat sale is just the beginning. The real long-term value for marine dealerships lies in how often customers use their boats — and how well dealerships stay connected throughout the ownership journey. In a featured article […]