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The help you need at the speed you need it
Already a Lightspeed Dealer?
If you are a dealer using Lightspeed, and you have questions, we recommend using our Lightspeed Client Portal for any issues or concerns you may have.
Maximize Your Lightspeed Experience
- Learn from our comprehensive Lightspeed Knowledge Center, where you can quickly find answers to your questions and solutions to your problems.
- Access Lightspeed Learning, the online learning portal that offers interactive courses and tutorials on how to use Lightspeed products.
- Share your ideas and feedback with Lightspeed development by using the Idea Exchange Community Page. You can vote for the features you want, comment on the ones you like, and see what’s coming next on our roadmap.
- Explore the Lightspeed Resource Hub, the one-stop shop for all the resources you need to grow your business with Lightspeed. You can find on-demand webinars, blog posts, product demos, and more.
- Create and manage your Lightspeed Support Cases.
- You can track the status of your cases, communicate with our support team, and access your case history.
- View filtered lists of open cases that you have created
- Add updates and information to cases
- Manage Callback Preferences
We’d Love to Talk to You!
Support Hours
Mondays: 7:00 AM – 5:00 PM MST (Mountain Time)
Tuesday – Fridays: 6:00 AM – 6:00 PM MST (Mountain Time)
Saturday: 7:00 AM – 4:00 PM MST (Mountain Time)
Sunday: Closed
*After Hours Emergency Support is Available
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