Reimagine the way you deliver customer service when you can personalize the experience, elevate employee effectiveness and optimize service delivery.
Dig Deeper
The Service Technician Video is a powerful tool that empowers your service advisors and technicians to create walk-around videos and share informative media with clients. But it’s not just about recording videos—it’s about enhancing communication and building trust.
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Our mobile app allows service techs to upload unit condition photos during customer check-in from the Repair Orders window, manage the estimates/Ros, and even capture eSignatures for service approvals.
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You’ll get the tools you need to secure customer loyalty and nurture relationships beyond the initial sale. And with Lightspeed’s Service Scheduler you'll optimize service department processes and decrease the Repair Event Cycle Time (RECT).
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Track working hours, review billing totals, and pull up service summaries instantly.
Generate repair orders on demand, update orders in real time, and track estimates easily. Assign multiple labor rates for vehicles, techs, or processes, or assign multiple technicians to one labor line.
Retrieve and easily view the status of warranty claims, print and submit reports to the OEM, and instantly access current warranty information.
Make the Service and Repair experience in your dealership faster and easier with Standard Jobs from Lightspeed. Standard Jobs is your library of common and not so common repair order tasks including Job Titles, Job Descriptions, Part Numbers and Parts Quantities along with Labor Hours and Descriptions.
Owners of all types of dealerships use Lightspeed DMS to manage their businesses. Our proven software is tailored by industry so you can tackle common problems head on and develop informed strategies to improve your bottom line.
Sign up for a demo to see how Lightspeed can change the way you run your dealership.
See How It WorksMake sure to catch our webinars, read our blogs and check out all resources to learn tips and tricks related to our solutions.
Strengthen your Lightspeed skills and harness the full power of our Dealer Management Solution. Attend a webinar. Visit us at a tradeshow. Or learn from industry experts
