From Chaos to Clarity: How Smart Managers Turn Service Writers into Revenue Drivers

Three shifts service managers can make to boost writer performance by next payday In today’s market, service managers are under pressure to do more with less: drive higher ticket averages, improve customer experience, and boost productivity, all without hiring more staff or micromanaging an already overwhelmed team. But what if the solution isn’t hiring?What if […]

Read More… from From Chaos to Clarity: How Smart Managers Turn Service Writers into Revenue Drivers

Lightspeed and Skipify Bring “Click to Pay” Paylinks to Canadian Dealers

Canadian dealerships can now accelerate checkout and boost revenue with secure, text-to-pay links directly from Lightspeed DMS Salt Lake City, UT  & SAN FRANCISCO – [July 7, 2025] – Lightspeed DMS, a leading dealership platform, and Skipify, a leading fintech company redefining the checkout experience, today announced the expansion of their partnership, making Lightspeed Click-to-Pay, powered […]

Read More… from Lightspeed and Skipify Bring “Click to Pay” Paylinks to Canadian Dealers

New Turn 14 Distribution + Lightspeed Integration Delivers Efficiency at Every Turn

Lightspeed’s latest integration with Turn 14 Distribution is already creating measurable efficiencies for powersports dealers—and the industry is taking notice. Learn more. In a recent article by Motorcycle & Powersports News, the team at Edge Performance Sports in Ontario, Oregon shares how this new Lightspeed integration allows their dealership to see Turn 14 parts availability […]

Read More… from New Turn 14 Distribution + Lightspeed Integration Delivers Efficiency at Every Turn

From the Open Road to the Digital Frontier: 

Critical, moment-defining skills can often be associated with fields like aviation and the military, but the same principles can also apply to our Marine, Powersports, and RV dealerships. Training isn’t just about knowing the steps; it’s about executing them confidently, without hesitation. That’s the impact of consistent, hands-on training. […]

Read More… from From the Open Road to the Digital Frontier: 

From the Desk to the DMS:

Making Life Easier in the Accounting Department Let’s be honest—we’ve all had one of those moments. You’re cruising through your to-do list, checking boxes left and right, and just as you click “save” on that A/P invoice, it hits you. You made a mistake. Back in my dealership days in the early ’90s, this scenario […]

Read More… from From the Desk to the DMS:

Successful F&I Operations, Whether In-House or Outsourced 

Critical, moment-defining skills can often be associated with fields like aviation and the military, but the same principles can also apply to our Marine, Powersports, and RV dealerships. Training isn’t just about knowing the steps; it’s about executing them confidently, without hesitation. That’s the impact of consistent, hands-on training. […]

Read More… from Successful F&I Operations, Whether In-House or Outsourced 

Why It’s Important to Think Like Your Customer

Critical, moment-defining skills can often be associated with fields like aviation and the military, but the same principles can also apply to our Marine, Powersports, and RV dealerships. Training isn’t just about knowing the steps; it’s about executing them confidently, without hesitation. That’s the impact of consistent, hands-on training. […]

Read More… from Why It’s Important to Think Like Your Customer

Make a Great First Impression with the Buyer’s Order

Elliott Abrams once said, “First impressions matter. Experts say we size up new people in somewhere between 30 seconds and two minutes.” In the competitive world of RV dealerships, marine dealerships, trailer dealerships and more, making a strong first impression isn’t just important—it’s essential. With Lightspeed’s customizable Buyer’s Order, you can elevate the customer experience […]

Read More… from Make a Great First Impression with the Buyer’s Order

How To Go From CRM to DMS

Bring all of your dealership’s departments under one roof. In today’s RV world, managing just customer relationships isn’t enough; your dealership needs a system that brings everything together, making your business run like a well-oiled machine. While CRMs (customer relationship management tools) are great for tracking leads and keeping up with customer conversations, they don’t […]

Read More… from How To Go From CRM to DMS

5 Ways to Improve Your RV Dealership’s Parts Department

The parts department of an RV dealership can make or break your business. When managed well, it keeps customers happy, drives revenue, and boosts overall efficiency. But when things go wrong, it can lead to frustration for both your team and your customers. To help you streamline your parts department, here are five practical tips […]

Read More… from 5 Ways to Improve Your RV Dealership’s Parts Department