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Tag: Dealerships

Who Provides Your Lightspeed Support? Meet the Experts Behind the Software

Posted on May 21, 2026 (May 8, 2026) by Erin Clark
Customer Support Team

Who is behind the phones at Lightspeed? Beyond the statistics, our support team is composed of outdoor industry experts who understand the specific operational needs of power sports and marine dealerships. Meet the people driving our “human-first” support strategy and learn why industry expertise is the foundation of our technical proficiency. In a recent post, […]

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Posted in BlogTagged AI, customer experience, customer support, Data, Dealerships, DMS, education, Email, EmailMarketing

Is Your DMS the Cheapest Employee in Your Dealership?

Posted on May 19, 2026 (May 8, 2026) by Erin Clark
DMS Employees

Most dealerships wouldn’t hire the cheapest employee and expect top performance.So why do it with their DMS? Because choosing a dealer management system like Lightspeed DMS isn’t just a pricing decision—it’s a business decision. The Hiring Problem Every Dealership Knows For more than 30 years at Lightspeed DMS, one challenge has remained constant across the […]

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Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

The Power of Four Cents

Posted on May 15, 2026 (May 14, 2026) by Diana Wilberscheid

In a parts department, we often focus on the “big wins” defined by moving parts and high-ticket accessories. But are you overlooking the “pennies to dollars” optimization? Rounding your retail price endings from .95 to .99 might seem like a minor tweak, but the math tells a different story for a medium-sized dealership: Why it […]

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Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

What You Can Do Today to Increase Your Dealership Value

Posted on May 13, 2026 (May 8, 2026) by Erin Clark

I am not naturally strong in math, so I have to break it down to understand. Just in case you are like me, I will approach this from a mathematical perspective, then transition to dealership operations. The bottom part in a division formula is called “the denominator” because it is the strongest number. In other […]

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Posted in BlogTagged AI, communication, Data, Dealerships, DMS, education, Finance, innovation, Operations, Powersports, sales

Built to Lead. Built to Last. What Dealers Should Really Look for in a DMS in 2026

Posted on May 11, 2026 (May 1, 2026) by Erin Clark
This is about where you are going not just what you are buying...

Choosing a dealership management system in 2026 is about far more than monthly pricing or contract length. For RV, trailer, marine, powersports, and golf car dealerships, your DMS now sits at the center of daily operations. It touches sales, service, parts, accounting, customer communication, reporting, payments, and long-term growth. That means choosing the right platform […]

Read More… from Built to Lead. Built to Last. What Dealers Should Really Look for in a DMS in 2026

Posted in BlogTagged AI, communication, Customer Communication, customer experience, Dealerships, DMS, education, innovation, sales

The AI-Powered Dealership: What Dealers Need to Know (and Where to Start)

Posted on May 7, 2026 (May 8, 2026) by Erin Clark
Dealer Cheat Sheet

AI is everywhere right now.But for most dealerships, the real question isn’t what is AI—it’s: Where does it actually make a difference in my business? At Lightspeed, we’ve been working alongside dealers long enough to know this:The goal isn’t to chase technology. It’s to run a better dealership. Built by dealers, for dealers, Lightspeed continues […]

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Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, repair ordres, sales, training

Lightspeed DMS Featured on RVBusiness SupplySide Showcase

Posted on May 6, 2026 (May 6, 2026) by Erin Clark

The future of dealership operations is evolving fast—and it’s not slowing down anytime soon. I recently had the opportunity to join RVBusiness for their SupplySide Showcase to talk about how modern technology is reshaping the way dealerships operate and where the industry is headed next. What This Means for Dealerships During the conversation, I shared […]

Read More… from Lightspeed DMS Featured on RVBusiness SupplySide Showcase

Posted in BlogTagged AI, communication, Customer Communication, customer experience, Data, Dealerships, DMS, education, Email, innovation, RV, RV Industry, sales

Helping Children with Cancer Experience the Joy of Camp

Posted on May 5, 2026 (May 6, 2026) by Erin Clark
Care Camps Compete for Kids

For many children with cancer, life can feel very different from that of their peers. Time is often shaped by hospital visits, treatment schedules, and long days indoors. What they need most is something simple but powerful – a chance to feel like a child again. Care Camps Foundation is on a mission to provide […]

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Posted in BlogTagged AI, Care Camps, care camps foundation, communication, Customer Communication, customer experience, Dealerships, DMS, education, innovation

Lightspeed’s Kristin Johnson Named One of RV PRO’s 20 Women in Business

Posted on May 4, 2026 (May 6, 2026) by Erin Clark
Kristin Johnson Sr Digital Experience Manager

At Lightspeed, we know great leadership when we see it—and we’re proud to celebrate one of our own. At Lightspeed, we know great leadership when we see it—and we’re proud to celebrate one of our own.Congratulations to Kristin Johnson for being recognized by RV PRO as one of its 2026 20 Women in Business honorees. […]

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Posted in BlogTagged AI, communication, Customer Communication, customer experience, Data, Dealerships, DMS, education, Email, innovation, RV, RV Industry, sales

Modern Payments for Dealerships: Text-to-Pay, Contactless, and Integrated Checkout

Posted on April 28, 2026 (May 5, 2026) by Erin Clark

The payment methods your customers expect are already here – the real question is whether they’re connected to the system that runs your dealership. What Are “Modern” Payment Methods, Exactly? Customers don’t think about payment methods — until they have to. Modern payment methods are how customers expect to pay today – and how dealership […]

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Posted in BlogTagged AI, communication, Customer Communication, customer experience, Dealerships, DMS, education, innovation, payment, Payment Processing, sales

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