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Tag: training

Lightspeed Training: What’s Changed and Why It’s Worth Another Look

Posted on June 4, 2026 (June 5, 2026) by Erin Clark
Lightspeed Training

When did you last log into Lightspeed Learning?  If the answer is “at implementation” or “never,” you’re not alone. As someone who works closely with Lightspeed Learning, I hear this more often than you might think. Many dealership teams complete their initial training, go live, and then move straight into the day-to-day pace of running […]

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Posted in BlogTagged communication, Customer Communication, customer experience, Dealerships, DMS, innovation, learning, sales, training

The AI-Powered Dealership: What Dealers Need to Know (and Where to Start)

Posted on May 7, 2026 (June 2, 2026) by Erin Clark
Dealer Cheat Sheet

AI is everywhere right now.But for most dealerships, the real question isn’t what is AI—it’s: Where does it actually make a difference in my business? At Lightspeed, we’ve been working alongside dealers long enough to know this:The goal isn’t to chase technology. It’s to run a better dealership. Built by dealers, for dealers, Lightspeed continues […]

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Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, repair ordres, sales, training

Rev Up Your RV Dealership: 5 Smart Ways to Boost Your Parts Department

Posted on October 21, 2025 (October 21, 2025) by Anna Konczak
rev up your RV dealership_5 smart ways to boost your parts department_blog_featured image_alex clemens_10/2025

Your parts department isn’t just a back-end operation—it’s a key driver of customer satisfaction and dealership profitability. When it runs smoothly, it keeps customers coming back. When it doesn’t, it can slow down service, frustrate staff, and hurt your bottom line. Here are five actionable strategies to help your parts department operate more efficiently and […]

Read More… from Rev Up Your RV Dealership: 5 Smart Ways to Boost Your Parts Department

Posted in BlogTagged customer satisfaction, customer service, dealership, DMS, inventory, Parts, Parts Locator, Price, profitability, sales, streamline, training, workflow

Lightspeed’s Client Portal: Real Support, Real Tools, Real Connection

Posted on August 18, 2025 (August 15, 2025) by Anna Konczak
Client_support_portal_blog_featured_image

The Lightspeed Client Portal is a centralized support hub designed to give dealers faster, smarter access to the support and resources they rely on every day. Whether you’re troubleshooting a system issue, looking for training materials, or submitting product feedback, the portal is built to keep your dealership moving forward. This isn’t just a support […]

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Posted in BlogTagged Customer, reporting, sales, support, training

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on August 14, 2025 (June 3, 2026) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_five_blog_featured image

Reason #5: A Partner for the Long Haul – Support That Doesn’t End at the Sale Choosing a Dealer Management System is a big decision—but what happens after you sign the contract is just as important as what led you to it.  With Lightspeed, you’re not just buying software. You’re gaining a partner—one that’s invested […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged customer experience, dealership, DMS, onboarding, Partners, resources, sale, training, tutorials, webinar

Let’s Chat:

Posted on August 13, 2025 (August 13, 2025) by Diana Wilberscheid

Real People, Real Answers! At Lightspeed, we believe great support should feel like talking to a knowledgeable friend—not an endless string of automated prompts. That’s why we want to remind you of the  real-time, real-human help that is available via the Lightspeed Support Chat feature. The Lightspeed Support Chat feature is built right into the […]

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Posted in BlogTagged chat, Customer, customer service, live tech support, reporting, support, Technical Support, training

How Can Enterprise Dealerships Train Sales Teams Effectively Across Multiple Locations?

Posted on July 3, 2025 (July 3, 2025) by Anna Konczak
How can enterprise dealerships train saes teams effectively across multiple locations_blog_featured image

Empowering Sales Teams: Effective Training Strategies for Multi-Unit RV, Marine, Powersports, and Golf Cart Dealerships Why Sales Staff Training Matters for Enterprise Dealers In the fast-paced world of RV, marine, powersport, and golf cart dealerships, adopting new technology is crucial for staying competitive. But the real game-changer is how well your sales staff is trained. […]

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Posted in BlogTagged customer service, dealership, golf, Marine, Powersports, RV, sales, training

Top Questions Dealers are Asking About a DMS

Posted on June 25, 2025 (June 25, 2025) by Anna Konczak
top_questions_dealers_are_asking_about_dms_blog

Real Questions. Real Concerns. Real Answers for Your Dealership. Choosing a Dealer Management System (DMS) isn’t just a tech decision. It’s a full-on business decision. Your entire operation runs through this thing, and if it’s clunky, outdated, or missing key features, it’s going to show up in your bottom line fast. At Lightspeed, we’ve talked […]

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Posted in BlogTagged Data, dealership, DMS, integration, mobile, sales, training

Adapt or Get Left Behind

Posted on May 29, 2025 (May 14, 2025) by Anna Konczak
Adapt or Get Left Behind_blog_featured image

One of the interesting parts of my job—both a blessing and a curse—is the amount of screen time I rack up each day. Between my desktop, phone, and a steady stream of emails and industry content, I also spend more time than I probably should browsing LinkedIn. And what do I often see? Complaints—about systems, […]

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Posted in BlogTagged adapt, competitor, CRM, Dealerships, DMS, leads, OEM, training, website

To Be Fair – Are Your Leads Weak?

Posted on May 19, 2025 (May 13, 2025) by Anna Konczak
To Be Fair_Are Your Leads Weak_Blog_Featured Image

Let’s be honest—when was the last time you really dug into your leads? I mean truly analyzed the ones coming from your website, OEMs, or third-party classifieds. Do you know your actual close rate for each source? In all my years working with dealers and websites, the biggest mystery we could never quite solve was: […]

Read More… from To Be Fair – Are Your Leads Weak?

Posted in BlogTagged Customer, Data, DMS, leads, OEM, training

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