3 Key Takeaways for Dealers Great follow-up isn’t about sending more messages. It’s about sending the right message at the right time. In today’s competitive market, the dealerships that consistently win sales are the ones that stay connected, stay organized, and stay top-of-mind throughout the buying journey.. 1. Speed Matters More Than Ever Customers expect […]
I recently spoke with a dealership owner who was frustrated by something many leaders experience: his sales team was busy all day, but the results didn’t reflect the effort. Sound familiar? The reality is that most salespeople aren’t struggling because they lack motivation. They’re struggling because they spend too much time on activities that don’t […]
Dog Days of Summer: Celebrating the Real MVPs at Your Dealership The Dog Days of Summer are officially here—and at Lightspeed, we’re making them even better by celebrating some of the most important members of your dealership team… your pets. But first—what exactly are the “Dog Days of Summer”? Traditionally, the phrase dates back to […]
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A Team Effort That Made a Difference Over the past few months, something pretty special has been happening at Lightspeed. Lightspeed is proud to be a Gold Sponsor of the 2026 Compete for Kids campaign in support of Care Camps Foundation, a national nonprofit organization dedicated to funding medically supervised pediatric oncology camps across the […]
Read More… from Lightspeed Employees Raise Over $4k for Care Camps Foundation
Yamaha Serial Number Decoding, Parts Price File, and Warehouse Availability Are Here If you’ve spent any time around powersports dealerships, you know how much the right integrations can transform daily operations. Dealers don’t think twice about decoding a VIN to instantly populate unit details, checking parts availability with a single click, or pulling a manufacturer’s […]
Read More… from Lightspeed Is Bringing Warp Speed to the Low Speed Golf Car Industry
What does great DMS support look like in 2026? We’re sharing the data behind our recent improvements, including an 86% customer satisfaction (CSAT) score—significantly outperforming the SaaS industry benchmark of 78%. Learn how we track call response times, case resolution speed, and dealer feedback to ensure continuous accountability. Anyone can say their support has improved. […]
Read More… from 2026 Lightspeed Customer Support Statistics: Outperforming SaaS Benchmarks
If your dealership is running on spreadsheets, sticky notes, disconnected apps, and “ask Steve, he knows where that cart is” — you may not have a people problem. You may have a systems problem. I see this all the time when talking with golf car dealers. Most are already using some combination of tools to […]
Read More… from What Is a DMS? A Plain-English Guide for Golf Car Dealers
For more than 30 years in the recreational dealership industry, I’ve heard the same frustration from dealers: “We just can’t find good people.” And to be fair, that’s a real challenge—especially when it comes to highly skilled roles like service technicians. Hiring, training, and retaining talent has never been harder. But here’s the uncomfortable truth: […]
Read More… from Why Most Dealerships Don’t Have a People Problem… They Have a Process Problem
3 Key Takeaways for Dealers Your parts department should be driving revenue — not losing opportunities because of disconnected systems, inventory blind spots, or slow processes. Today’s customers expect speed, accuracy, and availability. If dealerships can’t deliver quickly, customers often move on. 1. Inventory Visibility Directly Impacts Sales Customers don’t want to wait while someone […]
Read More… from Your Parts Department Is Losing Sales It Should Be Winning
When dealership owners think about increasing the value of their business, they often focus on growing revenue or boosting profitability. While those things certainly matter, buyers and investors look at much more than annual earnings. The decisions you make today around taxes, operations, and recordkeeping can significantly impact how attractive your dealership is to a […]
Read More… from 3 Factors That Can Help (or Hurt) Your Dealership’s Value