Lightspeed REporting Solutions
As our Sales Engineer Brian Tierney says, “Data is great, but it’s not useful unless it becomes information that creates efficiency and profit.” Lightspeed provides two distinct ways to interact with your dealership’s true heartbeat, which is your deep data Standard Issue Reports and our flexible Custom Report Designer.
Standard Issue Reports
(The "Standard")
Think of these as your daily dashboard. Designed for speed, these reports use pre-defined logic to give you instant answers on:
- Top Selling Parts: Ensure your high-margin movers are always in stock.
- Technician Statistics: Measure “wrench-turning” efficiency vs. “boots on the ground” time to optimize your service payroll.
- Major Unit Aging: Identify units crossing the 60- or 90-day threshold so you can move them before they cost you money.
Learn how Lightspeed’s reporting and analytics can help you make confident and data-driven decisions.
Custom Report Designer
(The "Flexible")
When a standard report falls short of the whole story, our Custom Report Designer lets you build a more complete picture.
- Tailor Your View: Add, rename, or reposition columns (like adding Bin Locations to a parts list) to match your specific workflow.
- Smart Filtering: Drill down through the noise to get the info you need. Filter by supplier, category, or date range to find exactly what you need.
- Subtotal & Grand Total: With a single click, you can create breaks by category or supplier to see exactly where your revenue is concentrated.
Check out how Lightspeed’s custom reporting capabilities helped Mountaineer RV & Outdoor Center
Industry Benchmarking:
How Do You Stack Up?
You should never find yourself guessing whether your numbers are “good.” Lightspeed offers Native Industry Benchmarks, which gives you a much clearer definition of desired performance. This tool aggregates data from over 4,500 dealers across the nation, allowing you to compare how your business stacks up in real-time. Whether it’s Repair Event Cycle Time (RECT) or F&I penetration, you can see exactly where you lead the pack and where there’s room to grow. If your RECT is running 4 days when top performers average 2.5, you’ll see it immediately – and know exactly what to fix.
The "Who Done It" Tool:
Audit History
Accountability is the backbone of a profitable dealership. Our Audit History feature acts as your digital detective.
- Track Every Action: See the date stamp, time stamp, and “who done it” stamp for every major function in the program.
- Instant Clarity: Whether it’s a missing AP check or a modified sales deal, you can follow the blue hyperlinks directly to the source to resolve discrepancies instantly.
The data you crave likely already exists, but it’s just out of sight. Lightspeed empowers you to quickly and easily dig deeper, understand what’s happening beneath the surface, and put the data you already have to work driving your business forward.
When something doesn’t add up, you’ll know exactly what happened, when, and who was responsible — in seconds.
built for your industry. Driven by Your success.
Lightspeed dealership software solutions are tailored specifically for Powersports, Marine, RV, Trailer, and Golf Car dealers. We understand that your business doesn’t run like a generic retail store, and your DMS shouldn’t either.
Generic retail software fails to account for the unique complexities of your industry, such as unit floor planning, multi-stage service work, and specialized OEM warranty claims. Lightspeed is engineered specifically for these workflows with decades of industry-specific data and feedback from the continent’s most successful dealers.
Why do dealers say we are the best dealer management system?
Review the following case studies of how Lightspeed’s cloud-based dealer management system helped dealerships like yours find parts fast, increase efficiency, and revenue by integrating all of their departments data with a single software solution.
Real-World Dealer Wins
Spicer’s Boat City Award-Winning Service
By leveraging Lightspeed’s “Parts Locator” and streamlined workflows, Spicer’s earned the 2024 RECT Excellence Award for significantly reducing repair cycle times. This efficiency is vital for their resort-town location, where seasonal demand is relentless. Instead of relying on outside favors to find inventory, the team now uses in-house, real-time parts lookups to bypass OEM shortages and keep the service bays moving, turning a once-manual struggle into a primary driver of their success.
Mountaineer RV Increases Revenue by 30%
When Mountaineer RV & Outdoor Center was named a Top 50 RV dealer in America, they also gave credit to Lightspeed: “Lightspeed gives us the ability to measure. We can look at so many different data points and angles to help evaluate, run our business, and support our customers. And it’s all right there at your fingertips.”
“Our revenue has increased by 30% from 2022 to 2024. The ability to toggle between stores easily and quickly for the profit centers and work in multiple locations simultaneously for accounting has allowed our dealership to grow, quickly identify gaps, and correct issues as they arise. The custom reporting feature also plays a huge role in our ability to do such.”
Watch our From Chaos to Control Lightspeed Overview Webinar to see how Lightspeed transforms daily operations.
Want more stories? Read how Lightspeed helps dealers streamline operations to sell more.
4.5K+
40+
475+
Dealerships in North America
Years in Business
Integration Partners
Why Lightspeed?
Lightspeed DMS provides the foundational architecture your dealership needs to eliminate operational silos and reclaim lost revenue. By unifying sales, service, and accounting into one seamless system, we empower you to move faster, work smarter, and stay in total control of your growth.