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Tag: communication

Where’s That Cart? How Golf Cart Dealers Can Get Better Inventory Visibility

Posted on August 11, 2026 (August 10, 2026) by Erin Clark
Dealer searching for golf cart inventory

“I think that cart’s out on a demo…or is it in service?” I’ve heard some version of that conversation more times than I can count when talking with golf cart dealers. Usually, it isn’t because the team doesn’t care. It’s because inventory information lives in too many places and nobody has a complete picture. The […]

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Posted in BlogTagged communication, Data, Dealerships, DMS, golf, Golf Industry, innovation, Operations, service, service revenue

Your Customers Stopped Calling. Has Your Dealership Caught Up?

Posted on August 6, 2026 (July 28, 2026) by Erin Clark
Dealer Cheat Sheet

3 Key Takeaways for Dealers Customer communication has changed fast. Today’s buyers don’t want to wait on hold or play phone tag. They expect fast, convenient communication on their terms — especially through text and digital channels. 1. Customers Expect Texting to Be Part of the Experience For many customers, texting is now the preferred […]

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Posted in BlogTagged communication, Customer Communication, customer experience, Data, Dealerships, DMS, education, sales

Where Golf Cart Dealers Lose Service Revenue Without Realizing It

Posted on July 30, 2026 (July 27, 2026) by Erin Clark
Service department of a golf car dealer

Your service department is busy. Your technicians are working. Jobs are getting done. So why doesn’t the service side of the business always feel as profitable as it should? In conversations with golf cart dealers, I hear this frustration all the time. The shop is busy, the schedule is full, and everyone is working hard, […]

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Posted in BlogTagged communication, Data, Dealerships, DMS, golf, Golf Industry, innovation, Operations, service, service revenue

Where Golf Cart Dealers Lose Profit Without Realizing It

Posted on July 16, 2026 (June 22, 2026) by Erin Clark
Golf Cars Lined Up

Most of the profit leaks in a golf cart dealership aren’t dramatic. There’s no single obvious failure. It’s a dozen small gaps between departments, between systems, between the work that gets done and the work that gets billed — that adds up quietly over time. The dealers who fix this don’t always work harder. They […]

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Posted in BlogTagged communication, Data, Dealerships, DMS, education, golf, Golf Industry, innovation, Operations, sales

Lightspeed Employees Raise Over $4k for Care Camps Foundation

Posted on July 1, 2026 (July 2, 2026) by Erin Clark
Care Camps Compete for Kids

A Team Effort That Made a Difference Over the past few months, something pretty special has been happening at Lightspeed. Lightspeed is proud to be a Gold Sponsor of the 2026 Compete for Kids campaign in support of Care Camps Foundation, a national nonprofit organization dedicated to funding medically supervised pediatric oncology camps across the […]

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Posted in BlogTagged Care Camps, care camps foundation, communication, Customer Communication, customer experience, Dealerships, DMS, education

What Is a DMS? A Plain-English Guide for Golf Car Dealers

Posted on June 18, 2026 (June 9, 2026) by Erin Clark
Golf Cars Lined Up

If your dealership is running on spreadsheets, sticky notes, disconnected apps, and “ask Steve, he knows where that cart is” — you may not have a people problem. You may have a systems problem. I see this all the time when talking with golf car dealers. Most are already using some combination of tools to […]

Read More… from What Is a DMS? A Plain-English Guide for Golf Car Dealers

Posted in BlogTagged AI, communication, Data, Dealerships, DMS, education, Finance, golf, Golf Industry, innovation, Operations, sales

3 Factors That Can Help (or Hurt) Your Dealership’s Value

Posted on June 9, 2026 (June 8, 2026) by Erin Clark
Laura Lemco_blog 3_Vision and Value

When dealership owners think about increasing the value of their business, they often focus on growing revenue or boosting profitability. While those things certainly matter, buyers and investors look at much more than annual earnings. The decisions you make today around taxes, operations, and recordkeeping can significantly impact how attractive your dealership is to a […]

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Posted in BlogTagged AI, communication, Data, Dealerships, DMS, education, Finance, innovation, Operations, Powersports, sales

Lightspeed Training: What’s Changed and Why It’s Worth Another Look

Posted on June 4, 2026 (June 5, 2026) by Erin Clark
Lightspeed Training

When did you last log into Lightspeed Learning?  If the answer is “at implementation” or “never,” you’re not alone. As someone who works closely with Lightspeed Learning, I hear this more often than you might think. Many dealership teams complete their initial training, go live, and then move straight into the day-to-day pace of running […]

Read More… from Lightspeed Training: What’s Changed and Why It’s Worth Another Look

Posted in BlogTagged communication, Customer Communication, customer experience, Dealerships, DMS, innovation, learning, sales, training

Helping Kids with Cancer Experience the Healing Power of Camp

Posted on June 2, 2026 (May 27, 2026) by Erin Clark
Care Camps Compete for Kids

For many families, camp means fresh air, new friends, outdoor adventures, late-night laughs, and memories that stay with you long after summer ends. For children living with cancer, camp can mean even more. It can mean a chance to feel like a kid again. A chance to be surrounded by people who understand. A chance […]

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Posted in BlogTagged AI, Care Camps, care camps foundation, communication, Customer Communication, customer experience, Dealerships, DMS, education, innovation

Your Website Is a One-Way Door (And It’s Costing You)

Posted on May 28, 2026 (June 3, 2026) by Kristin Johnson
Lit up phone in a hand

Here’s something you have probably already thought about too much. A customer pulls up your website on a Tuesday night, scrolls through your inventory for fifteen minutes, finds a unit they’re interested in, and then closes the tab. They never called and left a message. They never filled out the form. You will never know […]

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Posted in BlogTagged communication, Customer Communication, customer experience, Dealerships, DMS, Email, EmailMarketing, innovation, leads, sales

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