Your salespeople aren’t lazy. They’re not undertrained. They show up, they work leads, they follow up. And at the end of the month, the numbers still don’t add up. Three leads sat unanswered for four days. Six deals had no follow-up scheduled. A customer moved on before anyone called back. Nobody dropped the ball on […]
Read More… from The Reason Good Sales Teams Still Miss Their Numbers
I got to share my story on One Gang Worldwide, and I’m still smiling. When Serge and Ben invited me onto the show to talk about my journey, from the parts counter to helping dealerships improve the day-to-day with technology, I was genuinely honored. We really covered the gamut: from my daily caffeine intake and […]
Here’s a scenario that probably sounds familiar. A customer walks up to the counter and asks for a part. Your counter person searches, doesn’t find it, and tells the customer you don’t have it. The customer leaves. Twenty minutes later, someone pulls that exact part off the shelf because they happened to know that exact part is offered through more than one […]
Read More… from Your Parts Department Is Losing Sales It Should Be Winning
How Lightspeed EmailMarketing Turns Your Customer Data Into Revenue Lightspeed customers have something most businesses would pay a fortune for: a database full of customers who already trust you. They’ve bought from you. They’ve had their units serviced with you. They know your name. So why does reaching them feel so hard? Email remains one of the most effective ways to stay in front of […]
In the powersports, RV, and golf car industries, AI is quickly becoming an operational necessity. Much like websites in the early 2000s, the industry is adopting leading-edge tech, and I promise it’s not a fad. For high-performing dealers, tools like ChatGPT, Perplexity, and Gemini are now essential power tools that sit alongside a professional dealership […]
Read More… from The AI-Powered Dealership: Deploying AI in Your Business
Because running a dealership is not the same as running a shoe store. If you’ve ever tried to force a general retail system to behave like a real dealership DMS, you already know how this story ends. Somewhere between VINs, service tickets, flooring statements, and the mystery of where your gross profit went, things get… […]
Read More… from Is Your DMS Built for Your Dealership… or Just Pretending?
The other day, I was talking with a local dealer about switching systems. No sales pitch. No pressure. Just a real conversation about timing. They said what we hear all the time:“If we’re going to do it, the first of the year just makes the most sense.” Or “Once we get through busy season, then […]
We’re proud to announce that Jeremy Johnson, Associate Director of OEM Business Development at Lightspeed DMS, has been named to the RV Industry Association’s (RVIA) Emerging Leaders Coalition Class of 2026. The Emerging Leaders Coalition cultivates professional development and collaboration among the RV industry’s next generation—those helping shape its future through innovation, connection, and a […]
Lightspeed’s Latest OEM Integrations Lightspeed Leading the Way: Jeremy Johnson on RV Business SupplySide Showcase At Lightspeed, innovation isn’t a buzzword—it’s the baseline. That was clear in a recent episode of RV Business SupplySide Showcase, where Lightspeed’s Jeremy Johnson joined hosts Rick Kessler and Chris Cieto to talk shop, software, and how Lightspeed is helping […]
Real-Time Parts Price File Updates and VIN Decoding Now Available SALT LAKE CITY, UT – May 1, 2025 — Lightspeed DMS, a leading provider of dealership management software for RV dealers, today announced a seamless new integration with Alliance RV, delivering real-time Parts Price File updates and Vehicle Identification Number (VIN) Decoding capabilities. Alliance RV […]