When did you last log into Lightspeed Learning?
If the answer is “at implementation” or “never,” you’re not alone.
As someone who works closely with Lightspeed Learning, I hear this more often than you might think. Many dealership teams complete their initial training, go live, and then move straight into the day-to-day pace of running the business. Training becomes something completed, not something they continue to use.
But the Lightspeed Learning you may remember from years ago? It has changed — a lot.
And if your team hasn’t looked at it lately, it may be worth taking another look…
What Happens After the Trainer Leaves
Go-live is a big milestone. Your team trains, your trainer helps guide you through those first important days, and then your dealership begins using Lightspeed independently.
Of course, our support team is always available when questions come up. But when it comes to helping your team build confidence, learn new workflows, onboard new employees, or discover better ways to use Lightspeed, that’s where Lightspeed Learning comes in.
What many dealerships don’t realize is that training access doesn’t end when the trainer leaves. Lightspeed Learning, our online training platform, is still available to your team. It always has been.
The challenge is that some dealers tried it years ago, found it clunky or outdated, and never looked back.
I get it. First impressions matter.
But Lightspeed Learning has been completely rebuilt with today’s dealership teams in mind.
Recently, we visited a dealership and heard a story that stuck with me. One employee had been walking up and down the aisles manually reconciling inventory because no one had shown him a more efficient way to do it in Lightspeed. His team had tried training years earlier, decided it wasn’t helpful, and moved on.
He had no idea there was now a better, faster way to learn the process.
That’s not a rare story. And it’s exactly the kind of gap Lightspeed Learning is designed to close.
What’s Different About Lightspeed Learning Now
Lightspeed Learning has been overhauled to make training more useful, more current, and easier to apply to real dealership work.
Here’s what that means for your team:
- Updated screenshots that match what you see in Lightspeed today.
- Narrated, scenario-based lessons built around real dealership workflows, not just feature overviews.
- Role-specific learning plans, your sales team, parts team, service team, finance team, and managers each have a path that fits their work.
- Content that continues to evolve as Lightspeed evolves
The goal is simple: make it easier for your team to learn what they need, when they need it, without having to wait for a formal training session.
When Lightspeed Learning Can Help Your Dealership
Your implementation trainer covered a lot of ground in a short amount of time. But no one absorbs everything at go-live — and dealerships needs change over time.
Lightspeed Learning helps fill those gaps after implementation and gives your team a place to keep building skills.
- Dealers often find it especially useful when: A new employee joins the team, whether they start six months or six years after implementation, Lightspeed Learning gives them a role-specific path they can follow on their own schedule, at no extra cost.
- The dealership adds a new feature. Training can help your team understand not just where the feature is, but how to actually use it in their daily workflow.
- A veteran employee has been doing something the hard way. Sometimes one short course can uncover a faster process they didn’t know existed.
- You want to explore more of Lightspeed. Many dealerships use the core tools every day, but there may be areas of the solution that could help your business even more.
That’s one of the biggest opportunities I see with Lightspeed Learning. It isn’t just for brand-new users. It’s for anyone who wants to get more comfortable, more efficient, and more confident using Lightspeed.
A Reason to Log In: InsightHub Training Is Here
If you haven’t logged into Lightspeed Learning lately, here’s a great reason to take another look.
InsightHub training just launched, with dedicated courses for both Salespeople and Sales Managers.
InsightHub gives your sales team real-time visibility into their own performance data, right inside Lightspeed. Now, your team has training available to help them understand how to use those insights in their day-to-day work.
Not familiar with InsightHub yet? Here’s a closer look at what it can do for your sales team.
InsightHub Sales Manager Course
How to Access Lightspeed Learning
Ready to take another look? Here’s how to get started:
- Go to lightspeed.training/learn
- Log in with your Lightspeed Learning credentials. These are separate from your DMS login.
- New user? No problem. Select Register to create your account.
Browse your role-specific learning plans, explore what’s new, and bookmark the site so it’s easy to find later.
We’re constantly adding and updating content. The next course your team needs might already be waiting for you.
Frequently Asked Questions About Lightspeed Learning
Q: Is Lightspeed Learning up to date?
A: Yes. Lightspeed Learning has been completely overhauled with updated screenshots, narrated lessons, and scenario-based content that reflects how dealership teams use Lightspeed today.
Q: How do I access Lightspeed Learning?
A: Go to: lightspeed.training/learn and log in with your Lightspeed Learning credentials. These are separate from your Lightspeed DMS login. New users can register directly on the site.
Q: What is Lightspeed InsightHub?
A: InsightHub is a set of role-based experiences built directly into Lightspeed that gives sales teams real-time visibility into performance data. Dedicated learning plans for Salespeople and Sales Managers are now available in Lightspeed Learning.
Q: Can I use Lightspeed Learning to onboard new employees?
A: Yes. Each role at your dealership has its own learning plan, so new employees can start building knowledge right away, at no extra cost, even if your implementation trainer is long gone.
Q: How often does Lightspeed add new courses?
A: Lightspeed Learning is updated regularly as Lightspeed evolves. New features like InsightHub receive dedicated training content, and existing courses are refreshed as workflows and screens change.
Kayla Myers
Kayla Myers is an Instructional Designer at Lightspeed, where she develops eLearning and training resources that help dealership teams get the most out of their system. Since joining Lightspeed over three years ago, Kayla has been focused on building courses designed to meet dealers where they are and make learning feel less like a chore. Before moving into instructional design, Kayla was a classroom teacher, a background that still shapes how she thinks about training: clear, practical, and built for real people with real jobs to do.
