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Tag: service

Training That Makes Every Moment Count

Posted on January 2, 2025 (August 14, 2025) by Diana Wilberscheid
Training that makes every moment count image - blog

Critical, moment-defining skills can often be associated with fields like aviation and the military, but the same principles can also apply to our Marine, Powersports, and RV dealerships. Training isn’t just about knowing the steps; it’s about executing them confidently, without hesitation. That’s the impact of consistent, hands-on training. […]

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Posted in BlogTagged DMS, sales, service, training

Set Your RV Dealership Up for Success in 2025

Posted on December 12, 2024 (December 12, 2024) by Diana Wilberscheid
Set your RV dealership up for success_blog

Get your RV dealership ready for 2025 with this comprehensive guide from Lightspeed. Discover tips to streamline operations, boost efficiency, and build customer relationships for a successful year ahead. […]

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Posted in BlogTagged DMS, RV Industry, sales, service

Lightspeed to Present Marine Dealer RECT Excellence Awards and Innovator of the Year Award at MRAA Dealer Week

Posted on November 21, 2024 (December 9, 2024) by Kristin Johnson
Marine Excellence Awards

SOUTH JORDAN, UT – November 21, 2024 – Lightspeed, a leading provider of marine dealership management software, is excited to announce that it will present its 2024 Marine Dealership RECT (Repair Event Cycle Time) Excellence Awards at MRAA Dealer Week in Orlando, taking place from December 8-11, 2024. The Marine RECT Excellence Awards honor marine […]

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Posted in NewsTagged MRAA, RV, RV Industry, service

An Insider’s Guide to Lightspeed:

Posted on November 19, 2024 (November 19, 2024) by Diana Wilberscheid
managing parts categories blog image

Managing Parts Categories Efficiently  If you’ve worked in dealership management, you know that managing inventory effectively is more than just knowing what’s in stock—it’s about ensuring every part has a purpose and that each category aligns with your operational goals. In this Insider’s Guide to Lightspeed blog, we’ll cover the essentials of changing parts categories, […]

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Posted in BlogTagged DMS, Insiders guide, Parts Locator, power user, Price Books, sales, service, Siubscriptoins

Maximizing Lead Performance:

Posted on October 22, 2024 (October 22, 2024) by Diana Wilberscheid
maximizing lead performance

A Look at Metrics and Lead Tracking Inside Lightspeed For those who know me, much of my career in powersports was spent on the digital side, with nearly two decades at ARI. One aspect I’ve always enjoyed about working with websites is the abundance of tangible data points that can be tracked and analyzed at […]

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Posted in BlogTagged Club BRP, DMS, industry leader, service

The Magic of Partnerships and Integrations in Business

Posted on September 3, 2024 (September 3, 2024) by Diana Wilberscheid
partnerships and integrations

Let’s face it: navigating the business world can be a bit of a rollercoaster. But what if you could hitch a ride with a buddy who knows the ropes? That’s where partnerships and integrations come in. These dynamic duos can supercharge your growth, boost efficiency, reduce training, and spark innovation. Ready to find out how? […]

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Posted in BlogTagged Club BRP, DMS, industry leader, service

Lightspeed Gears Up for NATDA

Posted on August 26, 2024 (December 4, 2024) by Diana Wilberscheid
NATDA 2024

Visit Us at Booth #834 in Nashville, TN! This week, Lightspeed is thrilled to be hitching up and heading to one of the trailer industry’s premier events—the NATDA Trailer Show in Nashville, TN. With a reputation for bringing together trailer pros from across the nation, this show is a must-attend event for anyone in the […]

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Posted in BlogTagged B&W Tow & Stow, DMS, industry leader, NATDA, Richardson Hat, service, trailer

Back from Anaheim!

Posted on August 23, 2024 (August 26, 2024) by Diana Wilberscheid
Club BRP 2024 blog

Another Club BRP in the Books! One of my favorite parts of the job is attending the various dealer meetings that OEMs put on. Traveling from Minnesota to California is always an adventure, and BRP did an outstanding job this year at Club BRP 2025. The Anaheim Convention Center was an excellent choice for the […]

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Posted in BlogTagged Club BRP, DMS, industry leader, service

An Insider’s Guide to Lightspeed:

Posted on August 21, 2024 (November 14, 2024) by Diana Wilberscheid
managing parts categories blog image

Sales Deal – Cash Price and Monthly Payment Shortcuts Welcome back to the Insider’s Guide to Lightspeed! In this fifth installment, we’re diving into a game-changing feature that will transform your sales negotiations. Imagine turning the stress of recalculating Cash Prices or Monthly Payments into a breeze. Whether you’re adjusting figures on the fly or […]

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Posted in BlogTagged deals, DMS, Insiders guide, leads, quotes, sales, service, shortcuts

An Insider’s Guide to Lightspeed Desktop:

Posted on August 9, 2024 (November 27, 2024) by Diana Wilberscheid
Lightspeed Desktop - Insiders Guide

Streamlining Operations We’re back with another post for the “Insider’s Guide to Lightspeed” blog series, where we reveal the hidden gems within Lightspeed DMS, making you exclaim, “Whoa! Lightspeed Does That?!” Lightspeed Desktop: Your Command Center Ever wonder how your business or department’s month-to-date (MTD) and year-to-date (YTD) revenue compares to last year? Or perhaps […]

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Posted in BlogTagged desktop, DMS, Insiders guide, sales, service

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