The Lightspeed Client Portal is a centralized support hub designed to give dealers faster, smarter access to the support and resources they rely on every day. Whether you’re troubleshooting a system issue, looking for training materials, or submitting product feedback, the portal is built to keep your dealership moving forward. This isn’t just a support […]
Read More… from Lightspeed’s Client Portal: Real Support, Real Tools, Real Connection
Reason #5: A Partner for the Long Haul – Support That Doesn’t End at the Sale Choosing a Dealer Management System is a big decision—but what happens after you sign the contract is just as important as what led you to it. With Lightspeed, you’re not just buying software. You’re gaining a partner—one that’s invested […]
Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series
Real People, Real Answers! At Lightspeed, we believe great support should feel like talking to a knowledgeable friend—not an endless string of automated prompts. That’s why we want to remind you of the real-time, real-human help that is available via the Lightspeed Support Chat feature. The Lightspeed Support Chat feature is built right into the […]
Empowering Sales Teams: Effective Training Strategies for Multi-Unit RV, Marine, Powersports, and Golf Cart Dealerships Why Sales Staff Training Matters for Enterprise Dealers In the fast-paced world of RV, marine, powersport, and golf cart dealerships, adopting new technology is crucial for staying competitive. But the real game-changer is how well your sales staff is trained. […]
Real Questions. Real Concerns. Real Answers for Your Dealership. Choosing a Dealer Management System (DMS) isn’t just a tech decision. It’s a full-on business decision. Your entire operation runs through this thing, and if it’s clunky, outdated, or missing key features, it’s going to show up in your bottom line fast. At Lightspeed, we’ve talked […]
Read More… from Top Questions Dealers are Asking About a DMS
One of the interesting parts of my job—both a blessing and a curse—is the amount of screen time I rack up each day. Between my desktop, phone, and a steady stream of emails and industry content, I also spend more time than I probably should browsing LinkedIn. And what do I often see? Complaints—about systems, […]
Let’s be honest—when was the last time you really dug into your leads? I mean truly analyzed the ones coming from your website, OEMs, or third-party classifieds. Do you know your actual close rate for each source? In all my years working with dealers and websites, the biggest mystery we could never quite solve was: […]
Digital research can’t replace emotional connection. Buyers still crave the trust, reassurance, and expertise that only a real person can offer. Because of this, salespeople can add value beyond the internet, answering nuanced questions, offering tailored advice, and building rapport and trust in ways the internet can’t. Additionally, in-person sales have higher close rates. Buyers […]
Critical, moment-defining skills can often be associated with fields like aviation and the military, but the same principles can also apply to our Marine, Powersports, and RV dealerships. Training isn’t just about knowing the steps; it’s about executing them confidently, without hesitation. That’s the impact of consistent, hands-on training. […]