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Tag: Dealerships

Stop Sending Emails That Get Ignored

Posted on February 19, 2026 (February 13, 2026) by Kristin Johnson
Hands at computer working

How Lightspeed EmailMarketing Turns Your Customer Data Into Revenue Lightspeed customers have something most businesses would pay a fortune for: a database full of customers who already trust you. They’ve bought from you. They’ve had their units serviced with you. They know your name.  So why does reaching them feel so hard?  Email remains one of the most effective ways to stay in front of […]

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Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

The AI-Powered Dealership: Deploying AI in Your Business

Posted on February 17, 2026 (February 18, 2026) by Kristin Johnson
Bike on open road looking to future with LS color band

In the powersports, RV, and golf car industries, AI is quickly becoming an operational necessity. Much like websites in the early 2000s, the industry is adopting leading-edge tech, and I promise it’s not a fad. For high-performing dealers, tools like ChatGPT, Perplexity, and Gemini are now essential power tools that sit alongside a professional dealership […]

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Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

7 Things Dealers Need to Know About AI – and Why it Matters Now

Posted on February 10, 2026 (February 10, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

Artificial intelligence is everywhere right now. Headlines. Sales pitches. Software demos. And for many dealers, the conversation quickly turns from curiosity to skepticism. At Lightspeed, we see AI differently. Not as a futuristic add-on, but as a practical tool dealers are already using—often without realizing it—to run smarter, faster, and more profitably. The infographic breaks […]

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Posted in BlogTagged AI, Artificial Intelligence, customer experience, Data, Dealerships, DMS, education, infographic, innovation

An AI Glossary for Dealers

Posted on February 4, 2026 (February 4, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

Plain Language, Real Applications In the early days of my career, from 1995 to 2011 in the motorcycle dealership, I became fluent in the raw, “colorful” language of the shop. It was an environment where “Kit” and “Moto Gear” were the standard, and ALL CAPS was the default for communication. Transitioning to the tech-focused side […]

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Posted in BlogTagged AI, Artificial Intelligence, customer experience, Data, Dealerships, DMS, Glossary, innovation

You’re Already Using AI (You Just Don’t Call It That)

Posted on January 28, 2026 (February 3, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

AI always finds its way into the conversation. Someone says it’s overhyped. Someone else says it’s terrifying. Someone declares it’s “the future.” And somehow, you’re the one expected to know what it is—and explain it. […]

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Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

Introducing the 2026 Dealer Insights Series: Solutions for Today’s Dealerships

Posted on January 20, 2026 (January 20, 2026) by Christine Rentner
Dealer Insights Webinar Series

Running a dealership today is more complex than ever. Between managing sales, service, parts, inventory, accounting, and customer expectations, many dealers find themselves juggling disconnected systems that slow teams down and limit visibility. That’s why we’re excited to introduce the 2026 Dealer Insights Series a new webinar series designed specifically for dealers who are evaluating […]

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Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

Is Your DMS Built for Your Dealership… or Just Pretending?

Posted on January 13, 2026 (January 7, 2026) by Kristin Johnson
Guy at a desk using Lightspeed

Because running a dealership is not the same as running a shoe store. If you’ve ever tried to force a general retail system to behave like a real dealership DMS, you already know how this story ends. Somewhere between VINs, service tickets, flooring statements, and the mystery of where your gross profit went, things get… […]

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Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

Lightspeed Joins LSVDA as a Platinum Level Sponsor

Posted on January 8, 2026 (January 9, 2026) by Diana Wilberscheid
LSVDA Press Release

Sarasota, FL and South Jordan, UT – January 8, 2026 – The Low-Speed Vehicle Dealer Association (LSVDA) is proud to announce Lightspeed, the industry-leading Dealer Management Solution (DMS), as its newest Platinum Level Sponsor. As thousands of golf, powersports, marine, RV, and trailer dealers across the U.S. and Canada already know, Lightspeed brings more than 40 […]

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Posted in NewsTagged BENEFIT, customer experience, customer service, Data, Dealerships, DMS, innovation, integrations

It’s All About Timing… and We Get That

Posted on January 6, 2026 (January 6, 2026) by Kristin Johnson
Dealership Office

The other day, I was talking with a local dealer about switching systems. No sales pitch. No pressure. Just a real conversation about timing. They said what we hear all the time:“If we’re going to do it, the first of the year just makes the most sense.” Or “Once we get through busy season, then […]

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Posted in BlogTagged BENEFIT, customer experience, customer service, Data, Dealerships, DMS, innovation, integrations

Lifted & Lowered Golf Carts: Custom Carts, Big Growth, One Lightspeed DMS

Posted on December 15, 2025 (December 16, 2025) by Diana Wilberscheid
Lifted and Lowered Dealer

When Lifted & Lowered Golf Carts started in 2018, it was a side hustle – buying, selling, and customizing carts for fun. Today, it’s a fast-growing, four-location operation serving customers across Missouri and Illinois with fully customized golf carts for neighborhoods, resorts, and everything in between. Founder Ryder Parkhill knew he had something special but […]

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Posted in BlogTagged dealer, dealership, Dealerships, DMS, golf, Golf Industry, spotlight, testimonial

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