The world of recreational vehicle dealerships—whether in powersports, marine, RVs, or golf carts—has seen dramatic changes over the past few years. In the wake of the COVID-19 pandemic, the industry experienced an unprecedented shift: inventory shortages, surging demand, and a market where buyers were ready to say “yes” with little prompting. But today, the landscape […]
Lightspeed Transfer Major Unit Packages + Options Import Marine dealers, we’ve heard you—and we’re excited to deliver two highly requested features that will simplify your major unit processes, save time, and reduce errors. This summer, get ready for a one-two combo that will seriously boost your dealership’s productivity: Transfer Major Unit Packages (available now with […]
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How to Win Trust, Close Sales, and Drive Lifetime Loyalty in Powersports, Marine, and RV Dealerships Consumers don’t decide at once—they decide in moments, and every dealership interaction shapes their decision. Some moments matter more than others–here are seven critical moments of truth that determine if a customer buys, trusts, or returns. The Seven Moments […]
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The golf cart industry is no longer confined to the fairways. Across the country, golf carts are becoming the go-to solution for short-distance transportation in a wide range of industries—from resorts and event venues to municipalities and retirement communities. For golf cart dealer principals, this shift represents a pivotal moment: are you ready to meet the […]
Read More… from Beyond the Golf Course: Are Golf Cart Dealers Ready for the Shift?
I grew up around the car repair business—my dad owned and operated his own body shop. One of my favorite memories? When the Mac Tools or Snap-On truck would pull up outside. We’d climb in, check out the latest shiny tools, and the rep always had something new and exciting to show us. Even though […]
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Think of the last time you received exceptional customer service. Was it an online interaction, a phone call, or an in-person experience? For me, great service is all about personalization. Just last week, I walked into one of our favorite local restaurants—no reservation, just a casual night out. While taking our order, the server smiled […]
Phone orders and remote payments remain a vital part of dealership operations – from taking deposits to finalizing service work. But collecting payment over the phone using traditional methods can introduce compliance risk, inefficiencies, and customer friction. In today’s evolving payments landscape, dealers need solutions that are not only secure and PCI-compliant, but also fast, intuitive, […]
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In today’s fast-paced business environment, data analytics is a game-changer. It empowers dealerships to make smarter decisions that drive growth, streamline operations, and elevate the customer experience. For enterprise-level, multi-unit RV, marine, and powersports dealerships, leveraging analytics within an enterprise dealership management system (EDMS) is critical for staying competitive and maintaining consistent performance across locations. […]
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Navigating the ever-evolving world of RV dealership marketing can feel like an epic journey, but with the right strategies, you’re equipped to drive success […]
Read More… from Navigating the Road to RV Dealership Success