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Tag: dealership

Beyond the Golf Course: Are Golf Cart Dealers Ready for the Shift?

Posted on June 5, 2025 (June 10, 2025) by Anna Konczak
Beyond the Golf Course: Are golf cart dealers ready for the shift?

The golf cart industry is no longer confined to the fairways. Across the country, golf carts are becoming the go-to solution for short-distance transportation in a wide range of industries—from resorts and event venues to municipalities and retirement communities. For golf cart dealer principals, this shift represents a pivotal moment: are you ready to meet the […]

Read More… from Beyond the Golf Course: Are Golf Cart Dealers Ready for the Shift?

Posted in BlogTagged customer experience, Data, dealership, industry leader, integrations, OEM, Parts, profitability, sales, service, technology, webinar

It’s Time to Embrace New Technology in the Dealership

Posted on June 3, 2025 (June 10, 2025) by Anna Konczak
A hand drill on a table

I grew up around the car repair business—my dad owned and operated his own body shop. One of my favorite memories? When the Mac Tools or Snap-On truck would pull up outside. We’d climb in, check out the latest shiny tools, and the rep always had something new and exciting to show us. Even though […]

Read More… from It’s Time to Embrace New Technology in the Dealership

Posted in BlogTagged customer experience, Data, dealership, industry leader, integrations, OEM, Parts, profitability, sales, service, technology, webinar

The Power of Personalization: How Lightspeed ePhone Turns Every Call into a Customer Connection

Posted on May 13, 2025 (May 12, 2025) by Anna Konczak
The Power of Personalization_featured image_blog

Think of the last time you received exceptional customer service. Was it an online interaction, a phone call, or an in-person experience? For me, great service is all about personalization. Just last week, I walked into one of our favorite local restaurants—no reservation, just a casual night out. While taking our order, the server smiled […]

Read More… from The Power of Personalization: How Lightspeed ePhone Turns Every Call into a Customer Connection

Posted in BlogTagged Customer Communication, dealership, ePhone

From Risk to Revenue: How Dealers Can Modernize Remote Payments Safely

Posted on May 8, 2025 (May 9, 2025) by Anna Konczak
Skipify_Stock_Landing Page_Featured Image

Phone orders and remote payments remain a vital part of dealership operations – from taking deposits to finalizing service work. But collecting payment over the phone using traditional methods can introduce compliance risk, inefficiencies, and customer friction. In today’s evolving payments landscape, dealers need solutions that are not only secure and PCI-compliant, but also fast, intuitive, […]

Read More… from From Risk to Revenue: How Dealers Can Modernize Remote Payments Safely

Posted in BlogTagged customer experience, customer service, dealership, mobile, Payments

Why Data Analytics is the Key to Multi-Location

Posted on April 10, 2025 (April 30, 2025) by Anna Konczak

In today’s fast-paced business environment, data analytics is a game-changer. It empowers dealerships to make smarter decisions that drive growth, streamline operations, and elevate the customer experience. For enterprise-level, multi-unit RV, marine, and powersports dealerships, leveraging analytics within an enterprise dealership management system (EDMS) is critical for staying competitive and maintaining consistent performance across locations. […]

Read More… from Why Data Analytics is the Key to Multi-Location

Posted in BlogTagged analytics, CRM, Data, Data Analytics, dealership, DMS, inventory, inventory management, sales

Navigating the Road to RV Dealership Success

Posted on May 21, 2024 (June 10, 2024) by Diana Wilberscheid
Six savvy marketing strategies

Navigating the ever-evolving world of RV dealership marketing can feel like an epic journey, but with the right strategies, you’re equipped to drive success […]

Read More… from Navigating the Road to RV Dealership Success

Posted in BlogTagged CRM, dealership, DMS, marketing, RV, sales, service

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