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Tag: AI

Lightspeed Launches AI Command Center 

Posted on March 16, 2026 (March 17, 2026) by Diana Wilberscheid
Lightspeed-AI-Command-Center-press-release-image

The Industry’s First AI-Powered Insights Engine Built for Powersports, Marine, RV, Trailer and Golf Car Dealerships Built from 40+ years of dealership expertise and data from 4,500+ dealers, AI Command Center delivers real-time intelligence that helps dealerships move from reactive reporting to predictive decision-making. SALT LAKE CITY, UT – March 17, 2026 –  Lightspeed, the […]

Read More… from Lightspeed Launches AI Command Center 

Posted in NewsTagged AI, Artificial Intelligence, dealer, Dealer Management Solution, dealership, decision making, DMS, industry leader, Insights, Intelligence, predictive, Press Release

The Reason Good Sales Teams Still Miss Their Numbers

Posted on March 12, 2026 (March 12, 2026) by Kristin Johnson

Your salespeople aren’t lazy. They’re not undertrained. They show up, they work leads, they follow up. And at the end of the month, the numbers still don’t add up. Three leads sat unanswered for four days. Six deals had no follow-up scheduled. A customer moved on before anyone called back. Nobody dropped the ball on […]

Read More… from The Reason Good Sales Teams Still Miss Their Numbers

Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

Getting Ready for What’s Next Without Disrupting Your Dealership

Posted on March 9, 2026 (March 9, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

AI is everywhere in the conversation right now. For many dealers, it feels like something you’re supposed to understand, adopt, and act on immediately. In reality, staying competitive isn’t about chasing AI. It’s about running a cleaner, more connected operation today. At Lightspeed, we work with dealers who are quietly positioning themselves for what’s next. […]

Read More… from Getting Ready for What’s Next Without Disrupting Your Dealership

Posted in BlogTagged AI, CRM, decision making, Lightspeed DMS, marketing, OEM, sales, service, simplify

One Gang Worldwide Podcast – February 2026

Posted on March 4, 2026 (March 4, 2026) by Kristin Johnson

I got to share my story on One Gang Worldwide, and I’m still smiling. When Serge and Ben invited me onto the show to talk about my journey, from the parts counter to helping dealerships improve the day-to-day with technology, I was genuinely honored. We really covered the gamut: from my daily caffeine intake and […]

Read More… from One Gang Worldwide Podcast – February 2026

Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

AI in the Dealership: It’s Not Here to Replace You — It’s Here to Multiply You

Posted on March 3, 2026 (March 3, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

If you want to see a room full of powersports dealers get a little tense, bring up “AI.” I’ve watched it happen plenty of times: the second the topic comes up, the posture changes. Someone gets defensive. Somebody cracks a joke about robots taking jobs. And more than a few people flat-out say, “AI is […]

Read More… from AI in the Dealership: It’s Not Here to Replace You — It’s Here to Multiply You

Posted in BlogTagged AI, annual agreements, CRM, customer experience, decision making, facebook, inventory, Lead management, leads, Lightspeed DMS, marketing, OEM, sales, service, simplify

Your Parts Department Is Losing Sales It Should Be Winning 

Posted on February 26, 2026 (February 26, 2026) by Kristin Johnson

Here’s a scenario that probably sounds familiar. A customer walks up to the counter and asks for a part. Your counter person searches, doesn’t find it, and tells the customer you don’t have it. The customer leaves. Twenty minutes later, someone pulls that exact part off the shelf because they happened to know that exact part is offered through more than one […]

Read More… from Your Parts Department Is Losing Sales It Should Be Winning 

Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

Where Will AI Have the Biggest Impact for Dealerships?

Posted on February 24, 2026 (February 24, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

AI is no longer a future concept for dealerships. It’s already shaping how many sell, service, price, and communicate—often behind the scenes. The key question isn’t if dealers should use AI. It’s how and where to start. Based on real-world results across the industry, the strongest return from AI shows up first in Sales and […]

Read More… from Where Will AI Have the Biggest Impact for Dealerships?

Posted in BlogTagged AI, CRM, decision making, inventory, leads, Lightspeed DMS, marketing, sales, service, simplify

Stop Sending Emails That Get Ignored

Posted on February 19, 2026 (February 13, 2026) by Kristin Johnson
Hands at computer working

How Lightspeed EmailMarketing Turns Your Customer Data Into Revenue Lightspeed customers have something most businesses would pay a fortune for: a database full of customers who already trust you. They’ve bought from you. They’ve had their units serviced with you. They know your name.  So why does reaching them feel so hard?  Email remains one of the most effective ways to stay in front of […]

Read More… from Stop Sending Emails That Get Ignored

Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

The AI-Powered Dealership: Deploying AI in Your Business

Posted on February 17, 2026 (February 18, 2026) by Kristin Johnson
Bike on open road looking to future with LS color band

In the powersports, RV, and golf car industries, AI is quickly becoming an operational necessity. Much like websites in the early 2000s, the industry is adopting leading-edge tech, and I promise it’s not a fad. For high-performing dealers, tools like ChatGPT, Perplexity, and Gemini are now essential power tools that sit alongside a professional dealership […]

Read More… from The AI-Powered Dealership: Deploying AI in Your Business

Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

7 Things Dealers Need to Know About AI – and Why it Matters Now

Posted on February 10, 2026 (February 10, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

Artificial intelligence is everywhere right now. Headlines. Sales pitches. Software demos. And for many dealers, the conversation quickly turns from curiosity to skepticism. At Lightspeed, we see AI differently. Not as a futuristic add-on, but as a practical tool dealers are already using—often without realizing it—to run smarter, faster, and more profitably. The infographic breaks […]

Read More… from 7 Things Dealers Need to Know About AI – and Why it Matters Now

Posted in BlogTagged AI, Artificial Intelligence, customer experience, Data, Dealerships, DMS, education, infographic, innovation

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