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Tag: service

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on August 7, 2025 (August 7, 2025) by Anna Konczak
why_dealerships_are_switching_to_lightspeed_blog_series_reason_4_featured image

Reason #4 Streamlined Sales Processes.  Sell Smarter, Close Faster In today’s dealership environment, buyers expect speed, clarity, and convenience—and your sales team needs tools that help them deliver all three. That’s where Lightspeed shines.  With intuitive workflows, customer-friendly tools, and mobile flexibility, Lightspeed helps your team move faster, work smarter, and close deals from anywhere—on […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged accounting, buyer, CRM, Customer Communication, customer experience, Data, dealership, DMS, engagement, esignature, leads, mobile, Parts, quotes, sales, sales process, service, TextMarketing, trust, workflow

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on July 31, 2025 (July 24, 2025) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_three_blog_featured image

Reason #3: One System. Total Control.  Save Time, Reduce Errors, and Let the System Do the Work Why One System Matters  When you rely on a patchwork of third-party software, you deal with:  With Lightspeed, all your departments connect in real time. Inventory updates automatically when parts are sold or received. Salespeople can see the […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged accounting, Data, inventory, Parts, reporting, sales, service, workflow

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on July 24, 2025 (July 21, 2025) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_two_blog_featured image

Reason #2: Service Department Efficiencies – Supercharge Your Service Department with Lightspeed  Let’s face it—your service department doesn’t have time to waste. Between juggling appointments, tracking down parts, and handling warranty claims, your techs and advisors already have enough on their plates. That’s where Lightspeed steps in to help.  With smart integrations, real-time scheduling, and […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged customer experience, dealership, integrations, OEM, Parts, Price Books, service, Service department, Service Scheduler, tech video, Warranty

From Chaos to Clarity: How Smart Managers Turn Service Writers into Revenue Drivers

Posted on July 15, 2025 (June 30, 2025) by Diana Wilberscheid
Maggie Stevens Blog image

Three shifts service managers can make to boost writer performance by next payday In today’s market, service managers are under pressure to do more with less: drive higher ticket averages, improve customer experience, and boost productivity, all without hiring more staff or micromanaging an already overwhelmed team. But what if the solution isn’t hiring?What if […]

Read More… from From Chaos to Clarity: How Smart Managers Turn Service Writers into Revenue Drivers

Posted in BlogTagged DMS, estimates, maggie stevens, Repair Orders, repair ordres, revenue, service, service manager, service writer, webinar

DMS Decoded

Posted on June 27, 2025 (June 27, 2025) by Anna Konczak
DMS Decoded_blog_featured image

DMS = System. Software. Solution. Simplified. We decode the name and unpack the power behind it. Let’s be honest: the term DMS gets thrown around a lot in the dealership world, and depending on who you’re talking to, it might stand for: So, which one is right? All of them. They’re just different ways of […]

Read More… from DMS Decoded

Posted in BlogTagged accounting, CRM, Customer Communication, dealership, DMS, Financing, golf, integration, integrations, inventory management, Lightspeed DMS, Marine, mobile, OEM, Parts Integration, Powersports, reporting, RV, sales, service, trailer

Beyond the Golf Course: Are Golf Cart Dealers Ready for the Shift?

Posted on June 5, 2025 (June 10, 2025) by Anna Konczak
Beyond the Golf Course: Are golf cart dealers ready for the shift?

The golf cart industry is no longer confined to the fairways. Across the country, golf carts are becoming the go-to solution for short-distance transportation in a wide range of industries—from resorts and event venues to municipalities and retirement communities. For golf cart dealer principals, this shift represents a pivotal moment: are you ready to meet the […]

Read More… from Beyond the Golf Course: Are Golf Cart Dealers Ready for the Shift?

Posted in BlogTagged customer experience, Data, dealership, industry leader, integrations, OEM, Parts, profitability, sales, service, technology, webinar

It’s Time to Embrace New Technology in the Dealership

Posted on June 3, 2025 (June 10, 2025) by Anna Konczak
A hand drill on a table

I grew up around the car repair business—my dad owned and operated his own body shop. One of my favorite memories? When the Mac Tools or Snap-On truck would pull up outside. We’d climb in, check out the latest shiny tools, and the rep always had something new and exciting to show us. Even though […]

Read More… from It’s Time to Embrace New Technology in the Dealership

Posted in BlogTagged customer experience, Data, dealership, industry leader, integrations, OEM, Parts, profitability, sales, service, technology, webinar

Lightspeed and Alliance RV Launch New Integration to Boost Dealer Efficiency and Accuracy

Posted on May 1, 2025 (August 14, 2025) by Kristin Johnson
Back of an Alliance Paradigm RV

Real-Time Parts Price File Updates and VIN Decoding Now Available SALT LAKE CITY, UT – May 1, 2025 — Lightspeed DMS, a leading provider of dealership management software for RV dealers, today announced a seamless new integration with Alliance RV, delivering real-time Parts Price File updates and Vehicle Identification Number (VIN) Decoding capabilities. Alliance RV […]

Read More… from Lightspeed and Alliance RV Launch New Integration to Boost Dealer Efficiency and Accuracy

Posted in NewsTagged DMS, industry leader, integrations, inventory, Parts Integration, parts price book, RV, RV Industry, sales, service, VIN Decoding

Lightspeed Success Spotlight:

Posted on February 19, 2025 (February 19, 2025) by Diana Wilberscheid
CartMart dealer testimonial video blog

Critical, moment-defining skills can often be associated with fields like aviation and the military, but the same principles can also apply to our Marine, Powersports, and RV dealerships. Training isn’t just about knowing the steps; it’s about executing them confidently, without hesitation. That’s the impact of consistent, hands-on training. […]

Read More… from Lightspeed Success Spotlight:

Posted in BlogTagged cartmart, DMS, golf, low speed vehicle, sales, service

Lightspeed 2025.02 is Here!

Posted on February 18, 2025 (February 18, 2025) by Diana Wilberscheid
February Release _image

Critical, moment-defining skills can often be associated with fields like aviation and the military, but the same principles can also apply to our Marine, Powersports, and RV dealerships. Training isn’t just about knowing the steps; it’s about executing them confidently, without hesitation. That’s the impact of consistent, hands-on training. […]

Read More… from Lightspeed 2025.02 is Here!

Posted in BlogTagged CRM, Customer Communication, DMS, ePhone, Release Notes, sales, service, TextMarketing

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