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Tag: service

How to Sell More Units and Service Without Leads Slipping Through the Cracks

Posted on January 30, 2026 by Christine Rentner
Service check out

Dealers don’t lose sales because customers aren’t interested.  They lose sales because leads aren’t followed up fast enough, service opportunities go unnoticed, or customer communication breaks down.  Between walk-ins, website inquiries, OEM leads, phone calls, and service requests, managing everything across disconnected systems makes it easy for revenue to slip away. The solution is an integrated system with transparency and visibility across […]

Read More… from How to Sell More Units and Service Without Leads Slipping Through the Cracks

Posted in BlogTagged BENEFIT, CRM, customer experience, customer service, Data, DMS, innovation, integrations, leads, relationship management, reporting, service

You’re Already Using AI (You Just Don’t Call It That)

Posted on January 28, 2026 (February 3, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

AI always finds its way into the conversation. Someone says it’s overhyped. Someone else says it’s terrifying. Someone declares it’s “the future.” And somehow, you’re the one expected to know what it is—and explain it. […]

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Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

Celebrating Excellence: Lightspeed Dealers Recognized Among Boating Industry’s Top 20 for 2025

Posted on January 26, 2026 by Christine Rentner
Boat Wake

At Lightspeed, we believe that great technology is only as powerful as the people who use it. That’s why we’re especially proud to celebrate the outstanding achievements of our dealer partners who were recently recognized by Boating Industry as part of its 2025 Top 20 Dealers list. In its annual awards, Boating Industry honors dealerships […]

Read More… from Celebrating Excellence: Lightspeed Dealers Recognized Among Boating Industry’s Top 20 for 2025

Posted in BlogTagged BENEFIT, customer experience, customer service, Data, DMS, innovation, integrations, reporting, service

Managing Cash Flow in Marine Dealerships: How a Dealer Management System Makes the Difference

Posted on January 23, 2026 by Christine Rentner

In the marine industry, cash flow is the financial lifeblood of your dealership. It’s what keeps the lights on, the service bays spinning and your team focused on delivering exceptional customer experiences. Yet for many marine dealers, maintaining healthy cash flow remains one of the most persistent challenges especially during the slower winter months when […]

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Posted in BlogTagged BENEFIT, cash, cash flow, customer experience, customer service, Data, DMS, innovation, integrations, reporting, service

Introducing the 2026 Dealer Insights Series: Solutions for Today’s Dealerships

Posted on January 20, 2026 (January 20, 2026) by Christine Rentner
Dealer Insights Webinar Series

Running a dealership today is more complex than ever. Between managing sales, service, parts, inventory, accounting, and customer expectations, many dealers find themselves juggling disconnected systems that slow teams down and limit visibility. That’s why we’re excited to introduce the 2026 Dealer Insights Series a new webinar series designed specifically for dealers who are evaluating […]

Read More… from Introducing the 2026 Dealer Insights Series: Solutions for Today’s Dealerships

Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

Is Your DMS Built for Your Dealership… or Just Pretending?

Posted on January 13, 2026 (January 7, 2026) by Kristin Johnson

Because running a dealership is not the same as running a shoe store. If you’ve ever tried to force a general retail system to behave like a real dealership DMS, you already know how this story ends. Somewhere between VINs, service tickets, flooring statements, and the mystery of where your gross profit went, things get… […]

Read More… from Is Your DMS Built for Your Dealership… or Just Pretending?

Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

10 Ways Lightspeed Integrations Make Your Team Quicker and More Efficient

Posted on October 15, 2025 (October 15, 2025) by Anna Konczak
10 ways lightspeed integrations make your team quicker and more efficient_featured image_blog

When you’re running a dealership, time is money and wasting either isn’t an option. That’s where Lightspeed’s integrations come in. Whether you’re streamlining service, sales, parts, or accounting, our built-in tools help your team move faster, reduce errors, and focus on what matters most: growing your business.  It’s time to adapt to some new processes […]

Read More… from 10 Ways Lightspeed Integrations Make Your Team Quicker and More Efficient

Posted in BlogTagged accounting, CRM, Data, F&I, integration, integrations, inventory, mobile, OEM, Parts Locator, sales, service, tech video

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on August 7, 2025 (August 7, 2025) by Anna Konczak
why_dealerships_are_switching_to_lightspeed_blog_series_reason_4_featured image

Reason #4 Streamlined Sales Processes.  Sell Smarter, Close Faster In today’s dealership environment, buyers expect speed, clarity, and convenience—and your sales team needs tools that help them deliver all three. That’s where Lightspeed shines.  With intuitive workflows, customer-friendly tools, and mobile flexibility, Lightspeed helps your team move faster, work smarter, and close deals from anywhere—on […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged accounting, buyer, CRM, Customer Communication, customer experience, Data, dealership, DMS, engagement, esignature, leads, mobile, Parts, quotes, sales, sales process, service, TextMarketing, trust, workflow

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on July 31, 2025 (July 24, 2025) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_three_blog_featured image

Reason #3: One System. Total Control.  Save Time, Reduce Errors, and Let the System Do the Work Why One System Matters  When you rely on a patchwork of third-party software, you deal with:  With Lightspeed, all your departments connect in real time. Inventory updates automatically when parts are sold or received. Salespeople can see the […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged accounting, Data, inventory, Parts, reporting, sales, service, workflow

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on July 24, 2025 (July 21, 2025) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_two_blog_featured image

Reason #2: Service Department Efficiencies – Supercharge Your Service Department with Lightspeed  Let’s face it—your service department doesn’t have time to waste. Between juggling appointments, tracking down parts, and handling warranty claims, your techs and advisors already have enough on their plates. That’s where Lightspeed steps in to help.  With smart integrations, real-time scheduling, and […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged customer experience, dealership, integrations, OEM, Parts, Price Books, service, Service department, Service Scheduler, tech video, Warranty

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