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Tag: DMS

The AI-Powered Dealership: Deploying AI in Your Business

Posted on February 17, 2026 (February 18, 2026) by Kristin Johnson
Bike on open road looking to future with LS color band

In the powersports, RV, and golf car industries, AI is quickly becoming an operational necessity. Much like websites in the early 2000s, the industry is adopting leading-edge tech, and I promise it’s not a fad. For high-performing dealers, tools like ChatGPT, Perplexity, and Gemini are now essential power tools that sit alongside a professional dealership […]

Read More… from The AI-Powered Dealership: Deploying AI in Your Business

Posted in BlogTagged AI, customer experience, Data, Dealerships, DMS, education, Email, EmailMarketing, innovation, sales

Navigating Seasonal Inventory: How Marine Dealers Can Optimize Parts Stock

Posted on February 12, 2026 (March 9, 2026) by Christine Rentner
Seasonal Inventory; Parts Management

For marine dealerships, inventory isn’t just about boats and trailers — it’s also about parts. Whether it’s propellers, engine components, or accessories, the parts department plays a critical role in customer satisfaction, service profitability, and long-term growth. But with the unique seasonality of the marine market — heavy summer demand followed by quieter winter months […]

Read More… from Navigating Seasonal Inventory: How Marine Dealers Can Optimize Parts Stock

Posted in BlogTagged BENEFIT, customer experience, customer service, Data, DMS, innovation, integrations, inventory, inventory management, leads, Parts, reporting, service

7 Things Dealers Need to Know About AI – and Why it Matters Now

Posted on February 10, 2026 (February 10, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

Artificial intelligence is everywhere right now. Headlines. Sales pitches. Software demos. And for many dealers, the conversation quickly turns from curiosity to skepticism. At Lightspeed, we see AI differently. Not as a futuristic add-on, but as a practical tool dealers are already using—often without realizing it—to run smarter, faster, and more profitably. The infographic breaks […]

Read More… from 7 Things Dealers Need to Know About AI – and Why it Matters Now

Posted in BlogTagged AI, Artificial Intelligence, customer experience, Data, Dealerships, DMS, education, infographic, innovation

An AI Glossary for Dealers

Posted on February 4, 2026 (February 4, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

Plain Language, Real Applications In the early days of my career, from 1995 to 2011 in the motorcycle dealership, I became fluent in the raw, “colorful” language of the shop. It was an environment where “Kit” and “Moto Gear” were the standard, and ALL CAPS was the default for communication. Transitioning to the tech-focused side […]

Read More… from An AI Glossary for Dealers

Posted in BlogTagged AI, Artificial Intelligence, customer experience, Data, Dealerships, DMS, Glossary, innovation

How to Sell More Units and Service Without Leads Slipping Through the Cracks

Posted on January 30, 2026 by Christine Rentner
Service check out

Dealers don’t lose sales because customers aren’t interested.  They lose sales because leads aren’t followed up fast enough, service opportunities go unnoticed, or customer communication breaks down.  Between walk-ins, website inquiries, OEM leads, phone calls, and service requests, managing everything across disconnected systems makes it easy for revenue to slip away. The solution is an integrated system with transparency and visibility across […]

Read More… from How to Sell More Units and Service Without Leads Slipping Through the Cracks

Posted in BlogTagged BENEFIT, CRM, customer experience, customer service, Data, DMS, innovation, integrations, leads, relationship management, reporting, service

You’re Already Using AI (You Just Don’t Call It That)

Posted on January 28, 2026 (February 3, 2026) by Diana Wilberscheid
Rearview to the Road Ahead - AI Blog Series Image

AI always finds its way into the conversation. Someone says it’s overhyped. Someone else says it’s terrifying. Someone declares it’s “the future.” And somehow, you’re the one expected to know what it is—and explain it. […]

Read More… from You’re Already Using AI (You Just Don’t Call It That)

Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

Celebrating Excellence: Lightspeed Dealers Recognized Among Boating Industry’s Top 20 for 2025

Posted on January 26, 2026 by Christine Rentner
Boat Wake

At Lightspeed, we believe that great technology is only as powerful as the people who use it. That’s why we’re especially proud to celebrate the outstanding achievements of our dealer partners who were recently recognized by Boating Industry as part of its 2025 Top 20 Dealers list. In its annual awards, Boating Industry honors dealerships […]

Read More… from Celebrating Excellence: Lightspeed Dealers Recognized Among Boating Industry’s Top 20 for 2025

Posted in BlogTagged BENEFIT, customer experience, customer service, Data, DMS, innovation, integrations, reporting, service

Managing Cash Flow in Marine Dealerships: How a Dealer Management System Makes the Difference

Posted on January 23, 2026 by Christine Rentner
Money Boat

In the marine industry, cash flow is the financial lifeblood of your dealership. It’s what keeps the lights on, the service bays spinning and your team focused on delivering exceptional customer experiences. Yet for many marine dealers, maintaining healthy cash flow remains one of the most persistent challenges especially during the slower winter months when […]

Read More… from Managing Cash Flow in Marine Dealerships: How a Dealer Management System Makes the Difference

Posted in BlogTagged BENEFIT, cash, cash flow, customer experience, customer service, Data, DMS, innovation, integrations, reporting, service

Introducing the 2026 Dealer Insights Series: Solutions for Today’s Dealerships

Posted on January 20, 2026 (January 20, 2026) by Christine Rentner
Dealer Insights Webinar Series

Running a dealership today is more complex than ever. Between managing sales, service, parts, inventory, accounting, and customer expectations, many dealers find themselves juggling disconnected systems that slow teams down and limit visibility. That’s why we’re excited to introduce the 2026 Dealer Insights Series a new webinar series designed specifically for dealers who are evaluating […]

Read More… from Introducing the 2026 Dealer Insights Series: Solutions for Today’s Dealerships

Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

Is Your DMS Built for Your Dealership… or Just Pretending?

Posted on January 13, 2026 (January 7, 2026) by Kristin Johnson
Guy at a desk using Lightspeed

Because running a dealership is not the same as running a shoe store. If you’ve ever tried to force a general retail system to behave like a real dealership DMS, you already know how this story ends. Somewhere between VINs, service tickets, flooring statements, and the mystery of where your gross profit went, things get… […]

Read More… from Is Your DMS Built for Your Dealership… or Just Pretending?

Posted in BlogTagged accounting, BENEFIT, customer experience, Data, Dealerships, DMS, innovation, integrations, major unit receiving, reporting, service, VIN Decoding

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