Skip to content
Tech Support Call Sales (800) 521-0309 Search
  • Industries
    • View All Industries
    • Powersports
    • Marine
    • RV
    • Trailer
    • Outdoor Power Equipment (OPE)
    • Golf
  • Solutions
    • View All Solutions
    • DMS
    • Parts
    • Sales
    • Service
    • Accounting
    • Customer Relationship Management (CRM)
    • Mobile
    • Rental
  • Highlighted Features
    • Texting
    • eSignature
    • Tech Video
    • Credit Card Processing
    • Credit Report
  • Partners
  • Resources
    • All Resources
    • Events
    • Webinars
    • Lightspeed Data Services
    • Resource Library
    • Blog
  • About
    • About Us
    • Careers
    • Contact Us
  • Tech Support
  • Industries
    • View All Industries
    • Powersports
    • Marine
    • RV
    • Trailer
    • Outdoor Power Equipment (OPE)
    • Golf
  • Solutions

    Lightspeed Solutions

    Over 4,500 + dealers, distributors, and manufacturers in the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf industries use our all-in-one solution to cut costs and find hidden profits.

    See All Solutions
    • DMS
    • Parts
    • Sales
    • Service
    • Accounting
    • Customer Relationship Management (CRM)
    • Mobile
    • Rental

    Highlighted Features

    • Texting
    • eSignature
    • Tech Video
    • Credit Card Processing
    • Credit Report
  • Resources
    • All Resources
    • Events
    • Webinars
    • Lightspeed Data Services
    • Resource Library
    • Blog
  • About
    • About Us
    • Careers
    • Contact Us
  • Partners
Search Call Sales (800) 521-0309
See How it Works Request a Demo
See How it Works Request a Demo

Tag: customer experience

Celebrating Excellence: Lightspeed’s 2025 RVDA RECT Award Announcement

Posted on November 4, 2025 (November 4, 2025) by Anna Konczak
2025 RVDA RECT Award announcement blog

You spoke and we listened. We heard you when you said we should add more categories to our awards. This year we have 6 different categories to award some of our incredible dealerships, so thank you for your feedback! At Lightspeed, we believe that data-driven performance and innovation are the cornerstones of exceptional service in […]

Read More… from Celebrating Excellence: Lightspeed’s 2025 RVDA RECT Award Announcement

Posted in BlogTagged customer experience, innovation, RV, RV Industry, technology

Lightspeed Dealers Recognized Among Top Performers at Nautique Dealer Meeting

Posted on November 3, 2025 (November 3, 2025) by Anna Konczak
press release_nautique dealer meeting_top performers_11.3.2025

Salt Lake City, UT — [November 3, 2025] — Lightspeed extends heartfelt congratulations to the exceptional dealers recognized at this year’s Nautique Dealer Meeting, held October 12–14 in Orlando, Florida. The event brought together leaders from across the Nautique Boats network to celebrate remarkable performance, customer dedication, and forward-thinking innovation.  Among this year’s award-winning dealers, […]

Read More… from Lightspeed Dealers Recognized Among Top Performers at Nautique Dealer Meeting

Posted in NewsTagged customer experience, dealer, DMS, industry leader, Marine, Marine Industry, Press Release

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on August 14, 2025 (August 14, 2025) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_five_blog_featured image

Reason #5: A Partner for the Long Haul – Support That Doesn’t End at the Sale Choosing a Dealer Management System is a big decision—but what happens after you sign the contract is just as important as what led you to it.  With Lightspeed, you’re not just buying software. You’re gaining a partner—one that’s invested […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged customer experience, dealership, DMS, onboarding, Partners, resources, sale, training, tutorials, webinar

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on August 7, 2025 (August 7, 2025) by Anna Konczak
why_dealerships_are_switching_to_lightspeed_blog_series_reason_4_featured image

Reason #4 Streamlined Sales Processes.  Sell Smarter, Close Faster In today’s dealership environment, buyers expect speed, clarity, and convenience—and your sales team needs tools that help them deliver all three. That’s where Lightspeed shines.  With intuitive workflows, customer-friendly tools, and mobile flexibility, Lightspeed helps your team move faster, work smarter, and close deals from anywhere—on […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged accounting, buyer, CRM, Customer Communication, customer experience, Data, dealership, DMS, engagement, esignature, leads, mobile, Parts, quotes, sales, sales process, service, TextMarketing, trust, workflow

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on July 24, 2025 (July 21, 2025) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_two_blog_featured image

Reason #2: Service Department Efficiencies – Supercharge Your Service Department with Lightspeed  Let’s face it—your service department doesn’t have time to waste. Between juggling appointments, tracking down parts, and handling warranty claims, your techs and advisors already have enough on their plates. That’s where Lightspeed steps in to help.  With smart integrations, real-time scheduling, and […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged customer experience, dealership, integrations, OEM, Parts, Price Books, service, Service department, Service Scheduler, tech video, Warranty

Beyond the Golf Course: Are Golf Cart Dealers Ready for the Shift?

Posted on June 5, 2025 (June 10, 2025) by Anna Konczak
Beyond the Golf Course: Are golf cart dealers ready for the shift?

The golf cart industry is no longer confined to the fairways. Across the country, golf carts are becoming the go-to solution for short-distance transportation in a wide range of industries—from resorts and event venues to municipalities and retirement communities. For golf cart dealer principals, this shift represents a pivotal moment: are you ready to meet the […]

Read More… from Beyond the Golf Course: Are Golf Cart Dealers Ready for the Shift?

Posted in BlogTagged customer experience, Data, dealership, industry leader, integrations, OEM, Parts, profitability, sales, service, technology, webinar

It’s Time to Embrace New Technology in the Dealership

Posted on June 3, 2025 (June 10, 2025) by Anna Konczak
A hand drill on a table

I grew up around the car repair business—my dad owned and operated his own body shop. One of my favorite memories? When the Mac Tools or Snap-On truck would pull up outside. We’d climb in, check out the latest shiny tools, and the rep always had something new and exciting to show us. Even though […]

Read More… from It’s Time to Embrace New Technology in the Dealership

Posted in BlogTagged customer experience, Data, dealership, industry leader, integrations, OEM, Parts, profitability, sales, service, technology, webinar

From Risk to Revenue: How Dealers Can Modernize Remote Payments Safely

Posted on May 8, 2025 (May 9, 2025) by Anna Konczak
Skipify_Stock_Landing Page_Featured Image

Phone orders and remote payments remain a vital part of dealership operations – from taking deposits to finalizing service work. But collecting payment over the phone using traditional methods can introduce compliance risk, inefficiencies, and customer friction. In today’s evolving payments landscape, dealers need solutions that are not only secure and PCI-compliant, but also fast, intuitive, […]

Read More… from From Risk to Revenue: How Dealers Can Modernize Remote Payments Safely

Posted in BlogTagged customer experience, customer service, dealership, mobile, Payments

Maximizing the Local Dealership Advantage

Posted on May 1, 2025 (May 5, 2025) by Madeline Jaeger
Herohub logo for blogs

Digital research can’t replace emotional connection. Buyers still crave the trust, reassurance, and expertise that only a real person can offer. Because of this, salespeople can add value beyond the internet, answering nuanced questions, offering tailored advice, and building rapport and trust in ways the internet can’t.  Additionally, in-person sales have higher close rates. Buyers […]

Read More… from Maximizing the Local Dealership Advantage

Posted in BlogTagged AI, customer experience, Dealerships, HeroHub, sales, training

How Your DMS Streamlines New and Used RV Inventory Management

Posted on April 15, 2025 (April 30, 2025) by Anna Konczak

Whether you’re managing the latest models off the factory line or a lineup of previously owned rigs with a story to tell, inventory management is at the heart of your RV dealership. But new and used units each come with their own unique challenges—and your Dealer Management System (DMS) needs to be equipped to handle […]

Read More… from How Your DMS Streamlines New and Used RV Inventory Management

Posted in BlogTagged customer experience, DMS, inventory, inventory management, profitability, reporting, RV, tracking, Warranty

Keep Pace with Lightspeed

Enter your email to receive our newsletter

10897 S. River Front Parkway, Suite 450 South Jordan, UT 84095

Sales: (800) 521-0309

Support: (800) 521-0339

About Us Careers

© 2025 Lightspeed DMS LLC.

Privacy Policy Mobile Privacy Policy Terms of Use