Credit Card Surcharges – PerspectivesCredit card surcharges are fees that businesses can add to credit card purchases (note: not debit cards) to help cover processing costs. It’s a tricky topic—some people feel the business should eat the cost, others think it’s fair to pass it on.At Lightspeed, we get that every business is different, and […]
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The world of recreational vehicle dealerships—whether in powersports, marine, RVs, or golf carts—has seen dramatic changes over the past few years. In the wake of the COVID-19 pandemic, the industry experienced an unprecedented shift: inventory shortages, surging demand, and a market where buyers were ready to say “yes” with little prompting. But today, the landscape […]
One Platform. Six Thor Brands. Infinite Efficiency—Lightspeed Raises the Bar for RV Dealerships SALT LAKE CITY, UT – June 12, 2025 — Lightspeed DMS, the industry’s leading Dealer Management System, is proud to announce a major expansion in its OEM (Original Equipment Manufacturer) integration capabilities. The platform now includes VIN decoding support for units from […]
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Join the Fight Against Cancer at Huntsman SportsFest 2025! We spend our days helping dealerships run more smoothly, but at our core, we’re outdoor enthusiasts who believe in doing good beyond the office. Events like this remind us what’s possible when community and purpose come together. Lightspeed is proud to be one of the sponsors […]
Lightspeed Transfer Major Unit Packages + Options Import Marine dealers, we’ve heard you—and we’re excited to deliver two highly requested features that will simplify your major unit processes, save time, and reduce errors. This summer, get ready for a one-two combo that will seriously boost your dealership’s productivity: Transfer Major Unit Packages (available now with […]
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How to Win Trust, Close Sales, and Drive Lifetime Loyalty in Powersports, Marine, and RV Dealerships Consumers don’t decide at once—they decide in moments, and every dealership interaction shapes their decision. Some moments matter more than others–here are seven critical moments of truth that determine if a customer buys, trusts, or returns. The Seven Moments […]
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🚐 Capitol Connections & Campground Conversations: Lightspeed Hits D.C. for RVIA Move America Week Earlier this week, I had the privilege of representing Lightspeed and the RV industry at the 2025 RVIA Move America Week in Washington, D.C. This event brought together industry leaders, policymakers, and innovators at the iconic Mayflower Hotel, which proudly celebrated […]
The golf cart industry is no longer confined to the fairways. Across the country, golf carts are becoming the go-to solution for short-distance transportation in a wide range of industries—from resorts and event venues to municipalities and retirement communities. For golf cart dealer principals, this shift represents a pivotal moment: are you ready to meet the […]
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I grew up around the car repair business—my dad owned and operated his own body shop. One of my favorite memories? When the Mac Tools or Snap-On truck would pull up outside. We’d climb in, check out the latest shiny tools, and the rep always had something new and exciting to show us. Even though […]
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One of the interesting parts of my job—both a blessing and a curse—is the amount of screen time I rack up each day. Between my desktop, phone, and a steady stream of emails and industry content, I also spend more time than I probably should browsing LinkedIn. And what do I often see? Complaints—about systems, […]