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Tag: Service department

Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted on July 24, 2025 (July 21, 2025) by Anna Konczak
Why_dealerships_are_switching_to_lightspeed_blog_series_reason_two_blog_featured image

Reason #2: Service Department Efficiencies – Supercharge Your Service Department with Lightspeed  Let’s face it—your service department doesn’t have time to waste. Between juggling appointments, tracking down parts, and handling warranty claims, your techs and advisors already have enough on their plates. That’s where Lightspeed steps in to help.  With smart integrations, real-time scheduling, and […]

Read More… from Why Dealerships Are Switching to Lightspeed: A 5-Part Blog Series 

Posted in BlogTagged customer experience, dealership, integrations, OEM, Parts, Price Books, service, Service department, Service Scheduler, tech video, Warranty

Why Great Dealership Leaders Don’t Bring the Solve

Posted on July 7, 2025 (July 8, 2025) by Anna Konczak
why_great_dealership_leaders_dont_bring_the_solve_blog_freatured image

There’s something our Chief Marketing & Product Officer said in a recent meeting that I can’t stop thinking about: “I’ve asked the team to start coming to us with the problem, not the solve.” And honestly? It stuck with me because it’s the opposite of how most of us operate. Myself included. In fast-paced environments […]

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Posted in BlogTagged communication, dealership, ideas, problem, Service department, Solution, strategy, trust

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