When it comes to dealerships with multiple locations, it’s easy to think of them as duplicates of the same experience, inventory, and customers. Gerry Groia, who has been in Parts & Service at RIVA Motorsports & Marine since 2003, explains that is not always the case, and certainly not for RIVA. “Each store has completely […]
Read More… from RIVA Motorsports & Marine: Multiple Stores and Industries, One DMS Solution
Lightspeed has a long legacy of innovating and supporting dealers in the outdoor recreation industries. While so many have contributed to this legacy, we can trace some of Lightspeed’s earliest innovations and visions back to Hal Ethington, one of Lightspeed’s earliest and most influential contributors, who was a dealer himself. He was also a visionary […]
Read More… from Then & Now: Technology Advancements in the Industry
Digital research can’t replace emotional connection. Buyers still crave the trust, reassurance, and expertise that only a real person can offer. Because of this, salespeople can add value beyond the internet, answering nuanced questions, offering tailored advice, and building rapport and trust in ways the internet can’t. Additionally, in-person sales have higher close rates. Buyers […]
Lightspeed has always been more than just software. It’s a legacy—built by dealers, for dealers. And one of the earliest and most influential contributors to that legacy was Hal Ethington. Hal’s deep industry experience, powerful storytelling, and passion for helping dealerships succeed helped shape Lightspeed’s early growth. As the very first Lightspeed dealer, he was […]
Read More… from Introducing “Then and Now”: The Legacy and Evolution of Lightspeed
AI Boats is part of a unique operation—they’re a boat dealership and service shop, but the business also manufactures and manages distribution of their own boats to other dealerships. […]