Convert calls into sales—no more missed calls!
Lightspeed Call Analytics Features
Quick View Dashboard
The configurable dashboard details call trends such as missed calls, call volume, etc., so you can quickly identify and solve issues to improve customer outcomes.
Eliminate Missed Calls
Quickly identify and manage missed and mishandled calls allows you to provide the best customer experience and convert more calls into sales.
Receive an alert on your phone immediately if your team is missing calls or experiencing an unusual call volume.
Manage Employee Performance
Monitor employee and department performance on key communication metrics such as missed calls, connected calls, voicemail, etc., over a period of time to optimally drive dealership performance.