Diana Wilberscheid, Author at Lightspeed DMS

Embracing Digital Multi-Point Inspection Forms

Posted on April 2, 2024 (June 10, 2024)

Streamlining Dealership Operations In today’s era of digital transformation, the powersports industry is no exception to the wave of modernization sweeping across businesses worldwide. Lightspeed, a pioneer in Dealer Management Solutions (DMS), recently unveiled its third original equipment manufacturer (OEM) to adopt Multi-Point Inspection (MPI) forms. This development sparks a crucial conversation about the importance […]

Navigating the ‘Gettier Problem’ in Your Dealership

Posted on March 25, 2024 (March 25, 2024)

Epistemology – the study of which explores the theory of knowledge – its origins, methods, and validity. It examines our perception of reality and distinguishes true knowledge from belief, questioning what knowledge is, how we acquire it, and our certainty about what we know. Within the realm of epistemology, philosopher Edmund Gettier presented a challenge […]

Flooring Interest Can Be Costly, But Lack Of Internal Controls May Be More Expensive

Posted on March 20, 2024 (June 10, 2024)

A Story A few years ago, an offsite owner of a dealership called us with a serious problem. In a short amount of time, she had been visited several times by a representative from her state’s tax commission informing her she would be receiving a sales tax audit because sales tax had not been remitted […]

Lightspeed Tech Video: Revolutionizing the Service Department

Posted on March 12, 2024 (June 10, 2024)

The Age of Video: Why It Matters In our fast-paced world, video communication reigns supreme. Platforms like TikTok and YouTube have transformed the way we consume information. Whether it’s a quick tutorial, a heartfelt vlog, or a captivating product demo, video is the expected medium of communication. Introducing “Service Technician Video” At Lightspeed, we’re thrilled […]

Lightspeed DMS Appoints Brian Provost President & CEO

Posted on March 11, 2024 (June 10, 2024)

SALT LAKE CITY, UT–(BUSINESS WIRE) -March 11, 2024– Lightspeed DMS LLC, the leading recreational dealer management software provider and a Brookfield portfolio company, today announced that Brian Provost has been appointed chief executive officer, succeeding Kris Denos. “We are excited to welcome Brian Provost to Lightspeed at this pivotal time in the company’s growth story,” […]

Leads, Leads, Leads

Posted on March 6, 2024 (October 1, 2024)

Leads are what fuel your business. As I was contemplating ideas for my next blog post against the backdrop of my playlist, Motley Crue came on with “Girls, Girls, Girls,” and wouldn’t you know it, an idea just popped into my head. “Leads, Leads, Leads.” Leads are what fuel your business. Aren’t you in business […]

Strengthening Data Security: The FTC Safeguards Rule & Its Impact on Recreational Dealerships

Posted on February 29, 2024 (June 10, 2024)

In the ever-advancing technological age, we find ourselves in, marked by breakthroughs in artificial intelligence, self-driving vehicles, and cutting-edge chip technology – the complexity of data security has significantly increased. This technological renaissance has not only broadened opportunities for innovation but has also expanded the arsenal available to cyber criminals, making robust data protection practices […]

Don’t just enjoy your RV career…LIVE IT!

Posted on February 27, 2024 (June 10, 2024)

Hey there, fellow adventurers! I’m Brad, an Outside Sales Rep for Lightspeed. My wife, Michelle, and I have been on this wild ride together since 1992, surviving the rollercoaster of life with our five kids, a granddaughter, and another grandchild on the way. It’s been 32 years of joys, struggles, and a whole lot of […]

RECT Best Practices Part II: Control What You Can Control

Posted on February 18, 2024 (June 10, 2024)

If you’re a dealer in the recreation arena (marine, RV, powersports, trailers), you know how important it is to provide fast and quality service to your customers. However, there are many factors that can affect the time it takes to complete a repair, and some of them are beyond your control. How can you optimize […]

Want a Job That Pays You to Travel?

Posted on February 11, 2024 (June 10, 2024)

Let Me Tell You A Story… If you have a thirst for adventure, we at Lightspeed DMS have an opportunity for you! Yes, we are hiring – but this is not just an opportunity for a new career, it’s an opportunity for a new you! Sounds a little dramatic, right? I can tell you from […]

Author: Diana Wilberscheid

Posts by Diana Wilberscheid