Support

No matter your issue, Lightspeed makes it quick and easy to get solutions through service connect and our dedicated team. It’s the help you need at the speed you need it.

Reach Us Instantly By Phone At 800.521.0339

7:00 a.m. - 6:00 pm MST, Monday through Friday

7:00 a.m. - 3:30 pm MST, Saturday

Closed Sunday

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Contact Us 24/7 Through Service Connect

  • Select "Start a Call" to receive a call back during support hours above
  • Check if your question has already been addressed by searching our database of answers
  • Submit a case 24/7 (for issues that are less time-sensitive)

Our Enhanced Support is Designed to Get You Back Up and Running at Optimal Capacity as Quickly as Possible

93% Customer Effort Score

83% of cases resolved in 24 hours

Getting Started With Lightspeed Support

We give you the tools your dealership needs to work smarter and faster
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Our peer community facilitates the exchange of information on product knowledge
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Knowledge search gives you answers to common questions at your fingertips
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Technical product specialists are available to resolve errors, provide setup recommendations and answer questions
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Proactive monitoring for critical system function health resolves issues automatically, preventing any disruption to dealership business
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Customer Success Advocates are available to assist if an issue becomes critical or needs extra attention
Connect With Us
Looking to learn more about how Lightspeed can power your profit? Set up a consultation.