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    Lightspeed Solutions

    Over 4,000 dealers, distributors, and manufacturers in the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf industries use our all-in-one solution to cut costs and find hidden profits.

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  1. Home
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Lightspeed Service

Keep customers satisfied and coming back

Popular Service Features

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Service Scheduler

Reimagine the way you deliver customer service when you can personalize the experience, elevate employee effectiveness and optimize service delivery.

Dig Deeper
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Lightspeed Tech Video

The Service Technician Video is a powerful tool that empowers your service advisors and technicians to create walk-around videos and share informative media with clients. But it’s not just about recording videos—it’s about enhancing communication and building trust.

DIG DEEPER
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Lightspeed Mobile App

Our mobile app allows service techs to upload unit condition photos during customer check-in from the Repair Orders window, manage the estimates/Ros, and even capture eSignatures for service approvals.

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Make sure your techs are busy, repairs efficient, and customers served well

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Why Lightspeed Service?

You’ll get the tools you need to secure customer loyalty and nurture relationships beyond the initial sale. And with Lightspeed’s Service Scheduler you'll optimize service department processes and decrease the Repair Event Cycle Time (RECT).

SEE IT FOR YOURSELF
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Productivity tracking

Track working hours, review billing totals, and pull up service summaries instantly.

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More accurate repair orders

Generate repair orders on demand, update orders in real time, and track estimates easily. Assign multiple labor rates for vehicles, techs, or processes, or assign multiple technicians to one labor line.

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Warranty claim tracking

Retrieve and easily view the status of warranty claims, print and submit reports to the OEM, and instantly access current warranty information.

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Standard Job Functionality

Make the Service and Repair experience in your dealership faster and easier with Standard Jobs from Lightspeed. Standard Jobs is your library of common and not so common repair order tasks including Job Titles, Job Descriptions, Part Numbers and Parts Quantities along with Labor Hours and Descriptions.

Run Your Dealership Smarter Than Ever Before

Owners of all types of dealerships use Lightspeed DMS to manage their businesses. Our proven software is tailored by industry so you can tackle common problems head on and develop informed strategies to improve your bottom line.

4K+

Dealerships in North America

39+

Years in Business

#1

DMS within Recreation Industry

See the power of Lightspeed firsthand

Sign up for a demo to see how Lightspeed can change the way you run your dealership.

See How It Works

Solving Challenges in Key Industries.
What’s Yours?

Powersports

Parts and Service can be huge profit centers in Powersports dealerships. Lightspeed solutions are tailored to not only help you optimize new and used sales but to realize more profitability in your Parts and Service departments.

Powersports Details

Marine

Marine purchases can be complicated because they rarely consist of one unit. By connecting every department of your dealership, Lightspeed DMS makes it easy to pull together multi-SKU purchases such as boat, trailer, motor and accessories.

Marine Details

RV

Lightspeed DMS can’t eliminate the supply and demand fluctuations inherent to the RV industry but we can give you the tools to operate effectively and efficiently during peak times and slower times.

RV Details

Trailers

Trailers are typically displayed far away from workstations, but that doesn’t mean you and your sales staff have to show units without Lightspeed DMS tools. Our mobile app connects you to Lightspeed through a phone or tablet so you can meet customers on the lot armed with vital information.

Trailers Details

OPE

From sales to service to rentals, there’s typically all kinds of activity at OPE shops. Lightspeed DMS helps you keep track of inventory while supporting your ability to deliver an exceptional customer experience.

OPE Details

Golf

Golf cart sales are growing at an exponential rate and dealers are seeing more competition. Whether you’re selling new or used or both, Lightspeed DMS will give you the industry benchmarks information needed to confidently price your inventory.

Golf Details

Dealership Insights

Make sure to catch our webinars, read our blogs and check out all resources to learn tips and tricks related to our solutions.

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Webinar

Driving Dealer Performance:

October 1, 2025

A Conversation with Garry Enyart, RV Industry Expert & Inventor of RECT Join us for an...

Webinar Details

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Webinar

Lightspeed TextMarketing Workshop – How to...

May 20, 2025

TextMarketing Power Play: Build, Send & Succeed with Lightspeed Ready to turn customer data...

Webinar Details

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Webinar

Unlocking Efficiency: Lightspeed Integrations 101

June 25, 2025

Join Jeremy Johnson and Rob Grant for an engaging and informative walkthrough of key Lightspeed...

Webinar Details

Strengthen your Lightspeed skills and harness the full power of our Dealer Management Solution. Attend a webinar. Visit us at a tradeshow. Or learn from industry experts

Dig Deeper

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