Set high productivity standards
Encourage repeat customers
Service Operation Features
Complete Service Cycle Tracking
LightspeedEVO’s drag-and-drop functionality optimizes technicians' work time, allowing them to quickly retrieve a summary of current orders and estimates, service time comparisons, and service billing assessments.
Accurate Repair Orders
Generate repair orders on demand, update orders in real time, and track estimates easily. Assign multiple labor rates for vehicles, techs, or processes, or assign multiple technicians to one labor line.
Enhance Customer Service
Integrate service and parts data flows, send customer emails right from LightspeedEVO, and complete more repair orders with powerful parts locator tools.
Warranty Claim Tracking
Retrieve and easily view the status of warranty claims, print and submit reports to the OEM, and instantly access current warranty information.
Add Lightspeed’s CEM to produce custom surveys, track individual responses, set automatic notifications that alert technicians to negative feedback, and create escalation trees.
Integrated Credit Card
With Lightspeed’s Integrated Credit Card managed service, you can eliminate payment entry errors and speed up processing times, helping you preserve your bottom line across transactions.