Elliott Abrams once said, “First impressions matter. Experts say we size up new people in somewhere between 30 seconds and two minutes.” In the competitive world of RV dealerships, marine dealerships, trailer dealerships and more, making a strong first impression isn’t just important—it’s essential.

With Lightspeed’s customizable Buyer’s Order, you can elevate the customer experience from the very first interaction. This powerful tool allows you to showcase your dealership’s brand while ensuring a seamless and professional transaction process.

Personalize the Buying Experience

The Lightspeed Dealer Management System (DMS) gives you full control over how your Buyer’s Order is presented to customers. With customization options that include:

✔    Personalized Branding – Add your dealership’s logo, unit photos, and custom color schemes.

✔    Customizable Pricing & Payment Terms – Adjust pricing, discounts, deal structures, and financing details.

✔    Flexible Display Options – Choose what to include, such as approval sections, warranty details, or special promotions.

By tailoring these details, you create a polished and professional document that reinforces customer confidence in your dealership.

Effortless Configuration & Printing

Setting up the Buyer’s Order is simple within Lightspeed DMS:

  1. Navigate to System > Preferences and select Sales > Buyer’s Order to access configuration settings.
  2. Customize print options by adjusting the Approval, Header, and Footer message fields.
  3. Review and refine the layout to ensure it meets your dealership’s brand identity.

Once configured, printing the Buyer’s Order is just as easy. Access any lead, quote, or deal, then click the “Buyer’s Order” button from the deal screen.

Leave a Lasting Impression

Will Rogers famously said, “You never get a second chance to make a first impression.” With the Lightspeed customizable Buyer’s Order, your dealership ensures every customer interaction starts with a professional, seamless, and personalized buying experience.

Make every first impression count—customize your Lightspeed Buyer’s Order today!

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Bryan Tierney

Sales Solutions Consultant

Bryan Tierney’s journey with Lightspeed began more than thirty years ago, inspired by a lifelong passion for the Powersports industry. What started with weekends spent at a local motorcycle shop with his father led to his first job behind the parts counter—and ultimately, a distinguished career with Lightspeed. Today, Bryan is a contributor to the company’s daily activity, having authored numerous blogs, presented at major industry events, led webinars, and delivered thousands of product demonstrations. His enduring enthusiasm for the recreation industry continues to drive his work. At home, Bryan, his wife, and their son have built a creative and adventurous family, united by a shared appreciation for learning, exploration, and the occasional ride together.

Lightspeed is the #1 DMS (Dealer Management Solution) used within the Recreation industry for a good reason. We provide a completely integrated solution for dealers, OEMs and their customers. Our goal is to help you operate your business more efficiently and profitably so you can spend more time doing what you love.

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