The outdoor recreation industry is moving fast. Your technology should keep up.
At AIMExpo, Lightspeed pulled back the curtain on what’s ahead for 2026—and the message was clear: dealers need tools that are modern, practical, and built to drive revenue across sales and service.
In this recap of an interview with Motorcycle & Powersports News and our very own, Bryan Tierney at AIMExpo, and you’ll learn:
- What the new Salesperson Insight Hub means for your sales pipeline
- How mobile service is becoming a serious revenue driver
- Why Lightspeed DMS continues to evolve with dealer needs
A Fresh Look and Smarter Workflow: The Salesperson Insight Hub
For years, many dealers have appreciated the depth of Lightspeed DMS—but they’ve also wanted a more modern interface.
That’s exactly what the Salesperson Insight Hub delivers.
As Bryan shared during the interview, Lightspeed is officially stepping away from the “2005 look” and into a new era of clean, intuitive design.
But this update isn’t just cosmetic.
What the Salesperson Insight Hub Actually Does
The Hub acts as a workflow management tool for your sales team, helping them stay on top of every opportunity from start to finish.
Salespeople can quickly see:
- Where each deal sits in the pipeline
- Missed appointments that need follow-up
- Pending opportunities inside the Lightspeed system
- Next best actions to move units
Instead of bouncing between screens or relying on memory, the Hub gives a clear snapshot of daily priorities.
For a busy dealership, that clarity matters. When follow-ups slip, revenue slips. When appointments are missed, so are opportunities.
The Salesperson Insight Hub is available now to Lightspeed dealers.
Dealer Feedback: A New Era for Lightspeed
When asked how dealers are responding, the answer was simple: overwhelmingly positive.
Dealers want software that reflects the professionalism of their showroom. They expect modern tools that feel current and easy to use.
With this update, Lightspeed DMS aligns the user experience with the powerful capabilities already under the hood.
And that matters. Because when your team enjoys using the system, adoption improves. When adoption improves, performance follows.
Service Is a Revenue Engine—Mobile Is the Multiplier
Sales might grab attention, but service often drives consistent profitability in a dealership and Lightspeed is helping dealers unlock more revenue in their service departments through its mobile application.
The Rise of Mobile Service
Today’s dealerships aren’t just waiting for customers to come to them. They’re sending technicians on the road.
With the Lightspeed mobile app, dealers can:
- Dispatch service trucks to racetracks, events, or customer homes
- Create and manage repair orders from anywhere
- Capture and share service videos directly with customers
- Provide a more transparent, premium experience
That last point is powerful.
Technicians can record short walk-around videos of a motorcycle or unit, explain recommended repairs, and communicate directly with the customer.
This does two things:
- Builds trust
- Creates upsell opportunities
Service video isn’t just a nice feature—it’s becoming a significant revenue driver.
43% of Dealers Are Already Doing Mobile Service
One statistic from a recent Lightspeed webinar caught everyone’s attention.
During the session, Bryan asked roughly 80 dealerships how many were currently offering mobile service and repair, he expected around 10% to say yes.
Instead, 43% reported they are already doing it.
That’s nearly half.
For dealers not yet offering mobile service, the competitive pressure is real. And with the right DMS technology, stepping into that space doesn’t have to be complicated.
The Lightspeed mobile application makes it manageable and profitable.
Built by Dealers, for Dealers
Whether it’s improving sales workflow or expanding service revenue, the common thread is simple:
Lightspeed DMS evolves with the dealership.
From powersports to RV, marine, golf, and trailer segments, dealers need technology that speaks their language, supports OEM integrations, and helps them run one connected operation.
That’s what Lightspeed delivers.
Ready to See What 2026 Looks Like for Your Dealership?
If you’re evaluating your current DMS—or wondering how to drive more revenue from sales and service—now is the time to take a closer look.
👉 Explore how Lightspeed DMS can power your dealership forward.
Schedule a demo and see the Salesperson Insight Hub and mobile service tools in action.
The future of dealership technology isn’t coming.
It’s already here.
Bryan Tierney
Bryan Tierney’s journey with Lightspeed began more than thirty years ago, inspired by a lifelong passion for the Powersports industry. What started with weekends spent at a local motorcycle shop with his father led to his first job behind the parts counter—and ultimately, a distinguished career with Lightspeed. Today, Bryan is a contributor to the company’s daily activity, having authored numerous blogs, presented at major industry events, led webinars, and delivered thousands of product demonstrations. His enduring enthusiasm for the recreation industry continues to drive his work. At home, Bryan, his wife, and their son have built a creative and adventurous family, united by a shared appreciation for learning, exploration, and the occasional ride together.
