Empowering Better Customer Experiences Through Better Tools
Every interaction at a dealership reflects the tools behind the scenes. When systems run smoothly, so does the customer experience.
Lightspeed is built around making that experience faster, clearer, and more reliable.
“It helps our service department keep everything fast and efficient when doing invoicing.”
— Christian Roach, Honda/Kawasaki/KTM of Modesto
Speed matters—especially when customers are waiting on repairs or updates.
And for dealerships focused on personalized service, Lightspeed makes it easier to deliver.
“We use Lightspeed because it makes it easy for me and my team to use it and take care of our customers.”
— Dustin Hill, Star Valley Powersports
On the Lightspeed team, this commitment is cultural:
“I love our customers, our people, and our culture.”
— Doug Blackburn, Sales Executive
When the people building and supporting the software genuinely care about dealers, it shows in every interaction—and every feature. Lightspeed enables better customer service because it empowers better dealership operations
Enjoying our ‘I Love Lightspeed’ series? Check out the last blog in this series:
- It makes Daily Operations More Efficient
- It Gives Dealers Total Control and Visibility Across Departments
- It Helps Dealers Drive Profitability
- It’s Built for Dealers, By Dealers
- It Improves the Customer Experience
Next Reason Dealers, employees, and Partners Love Lightspeed:
- It Keeps Dealers Connected to the Industry
Lightspeed
Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (“OEMs”), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Car industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rental, accounting, and CRM. When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For more than 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. For more information, visit www.lightspeeddms.com.
