Appointments vs. Dispatching and Beyond
Join us for a fast-paced, 30-minute session focused on maximizing efficiency in your Lightspeed service schedule. We’ll demystify the difference between Appointments and Dispatching, show you how to manage workflow interruptions with rollover appointments, and explore creative ways to use scheduling across your entire dealership — from detail bays and deliveries to safety inspections.
You’ll also learn advanced tips like how to “bump” scheduled items to keep your day moving without causing chaos. Perfect for service writers, managers, and anyone who wants a smoother, smarter workflow.
What You’ll Learn:
✅ Appointments vs. Dispatching – when to use each and why it matters
✅How to handle rollover appointments to maintain continuity
✅ Tips for using scheduling across departments
✅Time-saving tricks like bumping scheduled items
✅ Live Q&A and next steps to apply what you’ve learned