Lightspeed Call Recording Features
Close More Sales
After listening to recorded calls, you’re able to give your team focused training that addresses their needs so they can get better at overcoming objections and closing sales—fast.
By reviewing calls, you can tell immediately whether your employees are upselling products and services consistently and effectively.
Improve Customer Satisfaction
The fastest way to discover if customers are happy with your service—or where there might be room for improvement—is by listening for yourself.
When there are different sides to a conversation, Lightspeed Call Recording allows you to get to the bottom of disputes instantly.
Since calls are automatically recorded and linked to a customer record in your DMS, you can quickly and easily find the call you want to discuss.