Reason #2: Service Department Efficiencies – Supercharge Your Service Department with Lightspeed
Let’s face it—your service department doesn’t have time to waste. Between juggling appointments, tracking down parts, and handling warranty claims, your techs and advisors already have enough on their plates. That’s where Lightspeed steps in to help.
With smart integrations, real-time scheduling, and tools that eliminate double work, Lightspeed helps your service team move faster, stay organized, and keep customers happy.
🔧 Integrated Tools = Instant Time Savings
OEM Price Books
Still manually updating part prices? Lightspeed connects directly with OEM price books so your parts are priced correctly—automatically. That means no more second guessing margins, no more outdated prices, and a whole lot more confidence at the counter. It also helps your team present accurate quotes from the start—building trust and avoiding awkward callbacks.
Warranty Integrations
Warranty claims shouldn’t feel like a paperwork marathon. Lightspeed integrates with top OEMs to simplify the entire process—from pre-authorizations to submitting claims and tracking payments. That means faster repairs, better reimbursement accuracy, and less time tied up in admin work.
Service Scheduler
A whiteboard calendar or spreadsheet just won’t cut it anymore. Lightspeed’s built-in Service Scheduler lets you manage appointments by department, bay, technician, or job type—all in real time. Whether it’s routine maintenance or a major repair, everyone on your team sees what’s coming and when. You can even schedule things like unit deliveries or detail appointments – ensuring dealership efficiencies.
As one of our favorite blog headlines puts it: “No More Guessing. The Lightspeed Service Scheduler Has You Covered.” And it really does.
👥 Everyone Works Smarter—Not Harder
With Lightspeed, everything is connected—no more jumping between systems, retyping VINs, or printing paper forms for signatures. You get a full view of what’s happening in the service department at any given moment, whether you’re at the front counter or on the shop floor.
Even better? You can add on tools like Tech Video to send customers video updates during service visits—building trust, reducing questions, and speeding up approvals.
Bottom line?
Lightspeed helps your service department become a well-oiled machine. With the right tools and integrations, you’ll boost efficiency, turn more hours, and give your customers the experience they expect.
Up next in Reason #3: Discover how Lightspeed brings all your departments—sales, service, parts, and more—into one powerful system that runs your entire dealership.
Bryan Tierney
Bryan Tierney’s journey with Lightspeed began more than thirty years ago, inspired by a lifelong passion for the Powersports industry. What started with weekends spent at a local motorcycle shop with his father led to his first job behind the parts counter—and ultimately, a distinguished career with Lightspeed. Today, Bryan is a contributor to the company’s daily activity, having authored numerous blogs, presented at major industry events, led webinars, and delivered thousands of product demonstrations. His enduring enthusiasm for the recreation industry continues to drive his work. At home, Bryan, his wife, and their son have built a creative and adventurous family, united by a shared appreciation for learning, exploration, and the occasional ride together.
