Lightspeed Provides VIN Decoding Program for CFMOTO USA

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Lightspeed is pleased to announce it is providing comprehensive vehicle build data for CFMOTO USA’s inventory of off-road vehicles.

Now Available through CDK University: CRM In EVO Best Practices

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CRM in EVO Best Practices (EVO-1744) is an interactive live session geared toward current dealerships using CRM in EVO. All dealerships can join to see a live demo of CRM in EVO Desktop and Mobile and learn how to best use it for your business.

Coming Soon: LightspeedEVO Login Changes

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Changes to our daily infrastructure —like construction — are inconvenient while they occur, but in the end they make life easier and better.

With that in mind, we’re making an upgrade to Lightspeed that will help improve your security. Over the next few months, we will be changing the login process for LightspeedEVO. Instead of logging in with a username and password, you will need to log in with your email address and a password.

Why are we doing this?

Chris Hauck Headshot

Chris Hauck has been at Lightspeed for 20+ years. He holds a Professional MBA degree from the University of Utah and a bachelor's degree in business management from Brigham Young University. He lives in Farmington, Utah with his wife and four children. He can be reached at Christopher.Hauck@Lightspeeddms.com

Cyberattacks Are on the Rise – Here’s How You Can Avoid Them

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A cyberattack occurs every 11 seconds these days, making 2021 a record year for cybercriminal activity. Are you and your team prepared to mitigate risks to your cybersecurity and protect your business from falling victim to a costly scam?

Drive Preorders Through Your Website Platform

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Is your sales lot empty? Hayley Hollen from ARI Network Services, Inc. shares how you can still drive shoppers to your dealership by optimizing your website platform to promote preorders.

Reporting and Accountability

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How do you hold your managers accountable? There’s the top-down approach where the owner comes up with an annual budget and tells the managers what they need to accomplish each month. There’s also the bottom-up method where each manager builds a budget for his/her department, then the owner rolls these up into a company budget. This is usually the preferred option for most dealerships. In a best-case scenario, department managers have discussions with each of their employees to determine how much each of them can individually contribute.

Mark Sheffield

Mark Sheffield is a United States Army veteran and former Dealer Principal who currently facilitates multiple 20 Groups for Spader Business Management. When he’s not assisting with dealership performance, he can be found at the rifle range or digging holes with his backhoe. Contact him at MSheffield@Spader.com or read more articles on his blog.

How to Use Sales Intelligence Tools to Move Customers to a Close

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It’s no secret that the pandemic has created a myriad of sales and service challenges for recreation dealers. While high demand and record-setting leads and sales are great, it comes at a time when lack of inventory, labor shortages, back-ordered parts, and long service wait times make it harder than ever to provide shoppers with a positive overall experience.

How Value Guides Can Help Powersports Dealers Succeed

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I think we’d all agree that the more accurate data you have, the better decisions you can make. That’s why integrated value guides can take Powersports dealers to the next level. How? Let’s break it down.

It’s essential to be able to run reports on trade-ins, quotes, deals or any stock in inventory. It’s equally important to have a high volume of data so those retail and trade-in values are as accurate as possible. The less accurate your data, the higher the likelihood of giving an incorrect quote and losing money. And who wants to leave money on the table?

Time to Focus on Your Repair Cycle Times (RECT)

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In the last year, it took boat dealers an average of 70.5 days to complete service on a new boat under warranty. Are you looking to shorten your average repair times? Matt Gruhn, president of the MRAA, offers strategies and tips to help you shorten repair times and increase revenue. Read the article.
Matt Gruhn

Matt Gruhn is a a 20-plus year veteran of the boating industry and the president of the Marine Retailers Association of the Americas. He is an avid outdoorsman and enjoys boating, fishing, camping, hiking, and skiing with his wife and two daughters.

Understanding the Parts Buying Guide

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The buying guide built into your dealership’s part’s buying system is a powerful tool that you may not using. Mark Sheffield from Spader Business Management offers tips on how you can set up and better understand your parts buying guide. Read the article.
Mark Sheffield

Mark Sheffield is a United States Army veteran and former Dealer Principal who currently facilitates multiple 20 Groups for Spader Business Management. When he’s not assisting with dealership performance, he can be found at the rifle range or digging holes with his backhoe. Contact him at MSheffield@Spader.com or read more articles on his blog.

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